A P P E N D I X B

Feature Support by Protocol for Cisco Unified IP Phone

This appendix provides information about feature support for the Cisco Unified IP Phones using the SCCP or SIP protocol with Cisco Unified Communications Manager Release 8.6.

Table B-1provides a high-level overview of calling features and their support by protocol. This table focuses primarily on end user calling features and is not intended to represent a comprehensive listing of all available phone features. For details about user interface differences and feature use, see Cisco Unified IP Phone 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE User Guide.

This guide is available at this URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

The specific sections that describe the features in the phone guide are referenced in Table B-1.

Table B-1 Cisco Unified IP Phone Feature Support by Protocol

 

 

Cisco Unified IP Phones 7962G, 7942G,

 

 

 

 

 

 

7961G, 7961G-GE, 7941G, and 7941G-GE

 

 

 

 

 

 

 

 

 

 

 

Features

SCCP

SIP

For More Information

 

 

 

 

 

 

 

 

 

Calling Features

 

 

 

 

 

 

 

 

 

 

 

 

 

Abbreviated Dialing

Supported

Supported

Basic Call Handling—Placing a Call: Additional

 

 

 

 

Options

 

 

 

 

 

 

 

Agent Greeting

Supported

Supported

Basic Call Handling—Answering a Call

 

 

 

 

 

 

 

Assisted Directed Call Park

Not supported

Supported

Advanced Call Handling—Storing and Retrieving

 

 

 

 

Parked Calls

 

 

 

 

 

 

Audible Message Waiting

Supported

Supported

Accessing Voice Messages

 

Indicator

 

 

 

 

 

 

 

 

 

 

 

 

Auto Answer

Supported

Supported

Using a Handset, Headset, and

 

 

 

 

Speakerphone—Using Auto Answer

 

 

 

 

 

 

Auto Dial

Supported

Supported

Basic Call Handling—Placing a Call: Basic Options

 

 

 

 

 

 

Barge (and cBarge)

Supported

Supported

Advanced Call Handling—Using a Shared Line

 

 

 

 

 

 

Busy Lamp Field (BLF)

Supported

Supported

Advanced Call Handling—Using BLF to Determine

 

 

 

 

a Line State

 

 

 

 

 

 

Busy Lamp Field (BLF)

Supported

Supported

Advanced Call Handling—Using BLF to Determine

 

Pickup

 

 

a Line State

 

 

 

 

 

 

 

 

 

Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-23091-01

 

 

 

 

B-1

 

 

 

 

 

 

 

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Cisco Systems 8.6 manual Feature Support by Protocol for Cisco Unified IP Phone, Features