Chapter 5 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Cisco Unified IP Phone

Table 5-1

Telephony Features for the Cisco Unified IP Phone (continued)

 

 

 

 

Feature

 

Description

Configuration Reference

 

 

 

 

Hold Reversion

 

Limits the amount of time that a call can be on hold

For more information about configuring this

 

 

before reverting back to the phone that put the call

feature, see Cisco Unified Communications

 

 

on hold and alerting the user.

Manager Features and Services Guide, Hold

 

 

Reverting calls are distinguished from incoming

Reversion.

 

 

 

 

 

calls by a single ring (or beep, depending on the

 

 

 

new call indicator setting for the line). This

 

 

 

notification repeats at intervals as long as the call

 

 

 

is not resumed.

 

 

 

A call that triggers Hold Reversion also displays an

 

 

 

animated icon in the call bubble and a brief

 

 

 

message on the status line.

 

 

 

You can configure call focus priority to favor

 

 

 

incoming or reverting calls.

 

 

 

 

 

Hold Status

 

Enables phones with a shared line to distinguish

No configuration is required.

 

 

between the local and remote lines that placed a

 

 

 

call on hold.

 

 

 

 

Hunt Group Display

Provides load sharing for calls to a main directory

For more information, see:

 

 

number. A hunt group contains a series of directory

Cisco Unified Communications Manager

 

 

numbers that can answer the incoming calls.

 

 

Administration Guide, Hunt List

 

 

 

 

 

When an incoming call is offered to a directory

Configuration.

 

 

number that is part of the hunt group, this feature

Cisco Unified Communications Manager

 

 

displays the main directory number in addition to

 

 

System Guide, Understanding Route

 

 

the calling party.

 

 

Plans.

 

 

 

 

 

 

Cisco Unified Communications Manager

 

 

 

Administration Guide, CTI Route Point

 

 

 

Configuration.

 

 

 

Immediate Divert

Allows a user to transfer a ringing, connected, or

For more information, see Cisco

 

 

held call directly to a voice-messaging system.

Unified Communications Manager Features

 

 

When a call is diverted, the line becomes available

and Services Guide, Immediate Divert.

 

 

to make or receive new calls.

 

 

 

 

 

Immediate

 

Allows users to transfer incoming calls directly to

For more information, see Cisco Unified

Divert—Enhanced

their voice messaging system or to the voice

Communications Manager System Guide,

 

 

messaging system of the original called party.

Cisco Unified IP Phones.

 

 

 

Intelligent Session

Reroutes a direct call to a user’s mobile phone to

For more information, see Cisco Unified

Control

 

the enterprise number (desk phone). For an

Communications Manager Features and

 

 

incoming call to a remote destination (mobile

Services Guide, Cisco Unified Mobility.

 

 

phone), only the remote destination rings; the desk

 

 

 

phone does not ring. When the call is answered on

 

 

 

the mobile phone, the desk phone displays a

 

 

 

Remote in Use message. During these calls, a user

 

 

 

can use the various features of the mobile phone.

 

 

 

 

 

 

Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

5-12

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Cisco Systems 8.6 manual Feature, see Cisco Unified Communications, Manager Features and Services Guide, Hold