Chapter 5 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Cisco Unified IP Phone

Table 5-1

Telephony Features for the Cisco Unified IP Phone (continued)

 

 

 

 

Feature

 

Description

Configuration Reference

 

 

 

 

Call Recording

 

Allows a supervisor to record an active call. The

For more information, see Cisco Unified

 

 

user might hear a recording audible alert tone

Communications Manager Features and

 

 

during a call when it is being recorded.

Services Guide, Monitoring and Recording.

 

 

When a call is secured, the security status of the

 

 

 

call is displayed as a lock icon on Cisco Unified IP

 

 

 

Phones. The connected parties might also hear an

 

 

 

audible alert tone that indicates the call is secured

 

 

 

and is being recorded.

 

 

 

Note When an active call is being monitored or

 

 

 

recorded, you can receive or place

 

 

 

intercom calls; however, if you place an

 

 

 

intercom call, the active call will be put on

 

 

 

hold, which causes the recording session to

 

 

 

terminate and the monitoring session to

 

 

 

suspend. To resume the monitoring

 

 

 

session, the party whose call is being

 

 

 

monitored must resume the call.

 

 

 

 

 

Call Waiting

 

Indicates (and allows users to answer) an incoming

For more information, see Cisco Unified

 

 

call that rings while on another call. Displays

Communications Manager System Guide,

 

 

incoming call information on the phone screen.

Understanding Directory Numbers.

 

 

 

 

Caller ID

 

Displays caller identification such as a phone

For more information, see:

 

 

number, name, or other descriptive text on the

Cisco Unified Communications Manager

 

 

phone screen.

 

 

Administration Guide, Cisco Unified IP

 

 

 

 

 

 

Phone Configuration.

 

 

 

Cisco Unified Communications Manager

 

 

 

System Guide, Understanding Route

 

 

 

Plans.

 

 

 

Cisco Unified Communications Manager

 

 

 

Features and Services Guide, Call Display

 

 

 

Restrictions.

 

 

 

Cisco Unified Communications Manager

 

 

 

Administration Guide, Directory Number

 

 

 

Configuration.

 

 

 

Caller ID Blocking

Allows a user to block their phone number or

For more information, see:

 

 

e-mail address from phones that have caller

Cisco Unified Communications Manager

 

 

identification enabled.

 

 

System Guide, Understanding Route Plans.

 

 

 

 

 

 

Cisco Unified Communications Manager

 

 

 

Administration Guide, Directory Number

 

 

 

Configuration.

 

 

 

Cisco Unified Communications Manager

 

 

 

Administration Guide, SIP Profile

 

 

 

Configuration.

 

 

 

 

Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

 

OL-23091-01

5-7

 

 

 

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Cisco Systems 8.6 manual During a call when it is being recorded, Services Guide, Monitoring and Recording