Cisco Systems 8.6 Configuring Corporate and Personal Directories, Configuring Personal Directory

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Chapter 5 Configuring Features, Templates, Services, and Users

Configuring Corporate and Personal Directories

Configuring Corporate and Personal Directories

The Directories button on the Cisco Unified IP Phones gives users access to several directories. These directories can include:

Corporate Directory—Allows a user to look up phone numbers for coworkers.

To support this feature, you must configure corporate directories. See Configuring Corporate Directories, page 5-24for more information.

Personal Directory—Allows a user to store a set of personal numbers.

To support this feature, you must provide the user with software to configure the personal directory. See Configuring Personal Directory, page 5-24for more information.

Configuring Corporate Directories

Cisco Unified Communications Manager uses a Lightweight Directory Access Protocol (LDAP) directory to store authentication and authorization information about users of Cisco Unified Communications Manager applications that interface with Cisco Unified Communications Manager. Authentication establishes the users’ rights to access the system. Authorization identifies the telephony resources that a user is permitted to use, such as a specific telephone extension.

To install and set up these features, see LDAP System Configuration, LDAP Directory Configuration, and LDAP Authentication Configuration in Cisco Unified Communications Manager Administration Guide.

After the LDAP directory configuration completes, users can use the Corporate Directory service on their Cisco Unified IP Phones to look up users in the corporate directory.

Configuring Personal Directory

Personal Directory consists of the following features:

Personal Address Book (PAB)

Personal Fast Dials (Fast Dials)

Address Book Synchronization Tool (TABSynch)

Users can access Personal Directory features by these methods:

From a web browser—Users can access the PAB and Fast Dials features from the Cisco Unified Communications Manager User Options web pages

From the Cisco Unified IP Phone—Users can choose Directories > Personal Directory to access the PAB and Fast Dials features from their phones

From a Microsoft Windows application—Users can use the TABSynch tool to synchronize their PABs with Microsoft Windows Address Book (WAB). Customers who want to use the Microsoft Outlook Address Book (OAB) should begin by importing the data from the OAB into the Windows Address Book (WAB). TabSync can then be used to synchronize the WAB with Personal Directory.

To ensure that Cisco IP Phone Address Book Synchronizer users have access only to end user data that pertains to them, activate the Cisco UXL Web Service in Cisco Unified Serviceability.

To configure Personal Directory from a web browser, users must access their User Options web pages. You must provide users with a URL and login information.

 

Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

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Cisco Systems 8.6 manual Configuring Corporate and Personal Directories, Configuring Corporate Directories