Cisco Systems 8.6 manual On the call. The user might hear a monitoring

Chapter 5 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Cisco Unified IP Phone

Table 5-1	Telephony Features for the Cisco Unified IP Phone (continued)
Feature		Description	Configuration Reference
Silent Monitoring		Allows a supervisor to silently monitor an active	For more information, see Cisco Unified
		call. The supervisor cannot be heard by either party	Communications Manager Features and
		on the call. The user might hear a monitoring	Services Guide, Monitoring and Recording.
		audible alert tone during a call when it is being
		monitored.
		When a call is secured, the security status of the
		call is displayed as a lock icon on Cisco Unified IP
		Phones. The connected parties might also hear an
		audible alert tone that indicates the call is secured
		and is being monitored.
		Note When an active call is being monitored or
		recorded, you can receive or place
		intercom calls; however, if you place an
		intercom call, the active call will be put on
		hold, which causes the recording session to
		terminate and the monitoring session to
		suspend. To resume the monitoring
		session, the party whose call is being
		monitored must resume the call.
Single Button Barge		Allows users to press a line key to Barge or cBarge	For more information, see:
		into a remote-in-use call on a shared line.	• Cisco Unified Communications Manager
			Administration Guide, Device Pool
			Configuration.
			• Cisco Unified Communications Manager
			System Guide, Cisco Unified IP Phones.
			• Cisco Unified Communications Manager
			Features and Services Guide, Barge and
			Privacy.
Speed-dialing		Dials a specified number that has been previously	For more information see:
		stored.	• Cisco Unified Communications Manager
			Administration Guide, Cisco Unified IP
			Phone Configuration.
			• Cisco Unified Communications Manager
			System Guide, Cisco Unified IP Phones.

	Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
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