Chapter 2 Preparing to Install the Cisco Unified IP Phones on Your Network

Understanding the Phone Startup Process

Understanding the Phone Startup Process

When connecting to the VoIP network, the Cisco Unified IP Phones go through a standard startup process, described in Table 2-3. Depending on your specific network configuration, not all of these steps may occur on your Cisco Unified IP Phone.

Table 2-3

Cisco Unified IP Phone Startup Process

 

 

 

 

 

 

 

 

 

 

 

Task

 

Purpose

Related Topics

 

 

 

 

 

1.

 

Obtaining Power from the Switch

Adding Phones to the Cisco Unified

 

 

 

If a phone is not using external power, the switch

Communications Manager Database, page 2-8.

 

 

 

 

 

 

 

 

 

 

 

provides in-line power through the Ethernet cable

Resolving Startup Problems, page 9-1.

 

 

 

attached to the phone.

 

 

 

 

 

 

 

 

 

 

2.

 

Loading the Stored Phone Image

Resolving Startup Problems, page 9-1.

 

 

 

The Cisco Unified IP Phone has non-volatile Flash

 

 

 

 

 

 

 

 

memory in which it stores firmware images and

 

 

 

 

 

 

 

 

user-defined preferences. At startup, the phone runs a

 

 

 

 

 

 

 

 

bootstrap loader that loads a phone image stored in

 

 

 

 

 

 

 

 

Flash memory. Using this image, the phone initializes

 

 

 

 

 

 

 

 

its software and hardware.

 

 

 

 

 

 

 

 

 

 

3.

 

Configuring VLAN

Network Configuration Menu, page 4-5.

 

 

 

If the Cisco Unified IP Phone is connected to a

Resolving Startup Problems, page 9-1.

 

 

 

Cisco Catalyst switch, the switch next informs the

 

 

 

 

 

 

 

 

phone of the voice VLAN defined on the switch. The

 

 

 

 

 

 

 

 

phone needs to know its VLAN membership before it

 

 

 

 

 

 

 

 

can proceed with the Dynamic Host Configuration

 

 

 

 

 

 

 

 

Protocol (DHCP) request for an IP address.

 

 

 

 

 

 

 

 

 

 

4.

 

Obtaining an IP Address

Network Configuration Menu, page 4-5.

 

 

 

If the Cisco Unified IP Phone is using DHCP to obtain

Resolving Startup Problems, page 9-1.

 

 

 

an IP address, the phone queries the DHCP server to

 

 

 

 

 

 

 

 

obtain one. If your network does not use DHCP, you

 

 

 

 

 

 

 

 

must assign static IP addresses to each phone locally.

 

 

 

 

 

 

 

 

 

 

5.

 

Accessing a TFTP Server

Network Configuration Menu, page 4-5.

 

 

 

In addition to assigning an IP address, the DHCP

Resolving Startup Problems, page 9-1.

 

 

 

server directs the Cisco Unified IP Phone to a TFTP

 

 

 

 

 

 

 

 

Server. If the phone has a statically defined IP address,

 

 

 

 

 

 

 

 

you must configure the TFTP server locally on the

 

 

 

 

 

 

 

 

phone; the phone then contacts the TFTP server

 

 

 

 

 

 

 

 

directly.

 

 

 

 

 

 

 

 

Note You can also assign an alternative TFTP

 

 

 

 

 

 

 

 

server to use instead of the one assigned by

 

 

 

 

 

 

 

 

DHCP.

 

 

 

 

 

 

 

 

 

 

6.

 

Requesting the CTL file

Refer to Cisco Unified Communications Manager

 

 

 

The TFTP server stores the certificate trust list (CTL)

Security Guide, Configuring the Cisco CTL Client.

 

 

 

file. This file contains the certificates necessary for

 

 

 

 

 

 

 

 

establishing a secure connection between the phone

 

 

 

 

 

 

 

 

and Cisco Unified Communications Manager.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-23091-01

 

 

 

2-7

 

 

 

 

 

 

 

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Cisco Systems 8.6 manual Understanding the Phone Startup Process, Purpose Related Topics, Resolving Startup Problems