Cisco Systems 8.6 manual Status Messages Screen, Select Status Messages

Chapter 8 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phones

Status Menu

Status Messages Screen

The Status Messages screen displays the 10 most recent status messages that the phone has generated. You can access this screen at any time, even if the phone has not finished starting up. Table 8-2describes the status messages that might appear. This table also includes actions you can take to address errors.

To display the Status Messages screen, follow these steps:

Procedure

Step 1 Press the Settings button

Step 2 Select Status

Step 3 Select Status Messages

Step 4 To remove current status messages, press the Clear softkey.

Step 5 To exit the Status Messages screen, press the Exit softkey.

Table 8-2	Status Messages on the Cisco Unified IP Phone
Message		Description	Possible Explanation and Action
BootP server used		The phone obtained its IP address from a	None. This message is informational only.
		BootP server rather than a DHCP server.
CFG file not found		The name-based and default	The Cisco Unified Communications Manager creates
		configuration file was not found on the	a configuration file for the phone with the phone is
		TFTP Server.	added to the database. If the phone has not been added
			to the Cisco Unified Communications Manager
			database, the TFTP server generates a CFG File Not
			Found response.
			• Phone is not registered with Cisco Unified
			Communications Manager.
			You must manually add the phone to Cisco
			Unified Communications Manager if you are not
			allowing phones to auto-register. See Adding
			Phones with Cisco Unified Communications
			Manager Administration, page 2-11for details.
			• If you are using DHCP, verify that the DHCP
			server is pointing to the correct TFTP server.
			• If you are using static IP addresses, check
			configuration of the TFTP server. See Network
			Configuration Menu, page 4-5for details on
			assigning a TFTP server.
CFG TFTP Size Error		The configuration file is too large for file	Power cycle the phone.
		system on the phone.

Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

OL-23091-01 8-3