Cisco Systems 8.6 manual Mlpp, Services Guide, Music On Hold, Plar

Chapter 5 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Cisco Unified IP Phone

Table 5-1	Telephony Features for the Cisco Unified IP Phone (continued)
Feature		Description	Configuration Reference
Multilevel Precedence		Provides a method of prioritizing calls within your	For more information see Cisco Unified
and Preemption		phone system. Use this feature when users work in	Communications Manager Features and
(MLPP)		an environment where they need to make and	Services Guide, Multilevel Precedence and
(SCCP phones only)		receive urgent or critical calls.	Preemption.
Multiple calls per line		Each line can support multiple calls. Only one call	For more information see Cisco Unified
appearance		can be active at any time; other calls are	Communications Manager System Guide,
		automatically placed on hold.	Understanding Directory Numbers.
Music on hold		Plays music while callers are on hold.	For more information see Cisco Unified
			Communications Manager Features and
			Services Guide, Music On Hold.
Mute		Mutes the microphone located in the active handset	Requires no configuration.
		or headset.
Onhook call transfer		Allows a user to press a single Transfer softkey and	For more information see Cisco Unified
		then go on hook to complete a call transfer.	Communications Manager System Guide,
			Cisco Unified IP Phones.
Onhook predialing		Allows a user to dial a number without going off	For more information, see Cisco Unified IP
		hook. The user can then either pick up the handset	Phone Guide, Basic Call Handling.
		or press the Dial softkey.
Other group pickup		Allows a user to answer a call ringing on a phone	For more information see Cisco Unified
		in another group that is associated with the user's	Communications Manager Features and
		group.	Services Guide, Call Pickup.
Phone secure web		Enables a user to securely access the web with the	Cisco Unified Communications Manager
access		use of a phone trust store called “phone-trust.”	Security Guide, Product Security Overview.
Plus Dialing		Allows the user to dial E.164 numbers prefixed	Requires no configuration.
		with a “+” sign.
		To dial the + sign, the user needs to press and hold
		the “*” key for at least 1 second. This applies to
		dialing the first digit for an on-hook or off-hook
		call only.
Presence-enabled		Allows a user to monitor the call state of another	For more information, see Cisco Unified
directories		directory number (DN) listed in call logs,	Communications Manager Features and
		speed-dials, and corporate directories. The Busy	Services Guide, Presence.
		Lamp Field (BLF) for the DN displays the call
		state.
Private Line		The Cisco Unified Communications Manager	See the Configuring PLAR section in
Automated Ringdown		administrator can configure a phone number that	Directory Number Configuration in
(PLAR)		the Cisco Unified IP Phone dials as soon as the	Cisco Unified Communications Manager
		handset goes off hook. This can be useful for	Administration Guide, for instructions on how
		phones that are designated for calling emergency	to configure PLAR.
		or “hotline” numbers.

	Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
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