Cisco Systems 8.6 manual Configuring Features, Templates, Services, and Users

C H A P T E R 5

Configuring Features, Templates, Services, and Users

After you install Cisco Unified IP Phones in your network, configure their network settings, and add them to Cisco Unified Communications Manager, you must use Cisco Unified Communications Manager Administration to configure telephony features, optionally modify phone templates, set up services, and assign users.

This chapter provides an overview of these configuration and setup procedures. Cisco Unified

Communications Manager documentation provides detailed instructions for these procedures.

For suggestions about how to provide users with information about features, and what information to provide, see Appendix A, Providing Information to Users Via a Website.

For information about setting up phones in non-English environments, see Appendix C, Supporting International Users.

This chapter includes following topics:

•Telephony Features Available for the Cisco Unified IP Phone, page 5-1

•Configuring Product Specific Configuration Parameters, page 5-22

•Configuring Corporate and Personal Directories, page 5-24

•Modifying Phone Button Templates, page 5-25

•Configuring Softkey Templates, page 5-27

•Setting Up Services, page 5-28

•Adding Users to Cisco Unified Communications Manager, page 5-28

•Managing the User Options Web Pages, page 5-29

•Enabling EnergyWise on the Cisco Unified IP Phone, page 5-31

Telephony Features Available for the Cisco Unified IP Phone

After you add Cisco Unified IP Phones to Cisco Unified Communications Manager, you can add functionality to the phones. Table 5-1includes a list of supported telephony features, many of which you can configure using Cisco Unified Communications Manager Administration. The Reference column lists Cisco Unified Communications Manager and other documentation that contains configuration procedures and related information.

Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

OL-23091-01 5-1