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Cisco ASA 5500 Series Configuration Guide using ASDM
Chapter79 Configuring Anonymous Reporting and Smart Call Home
Configuring Anonymous Reporting and Smart Call Home
Detailed Steps
To configure the Smart Call Home service, system setup, and alert subscription profiles, perform the
following steps. To configure Anonymous Reporting, see the “Configuring Anonymous Reporting”
section on page 79-6.
Step1 Choose Configuration> Device Management> Smart Call Home.
Step2 Check the Enable Smart Call Home check box to enable the feature.
Step3 Double-click System Setup. The System Setup consists of three panes. Each pane can be expanded or
collapsed by double-clicking the title row.
a. In the Mail Servers pane you can set up mail servers through which Smart Call Home messages are
delivered to e-mail subscribers.
b. In the Contact Information pane you can enter the information of the person to contact for the ASA
that appears in Smart Call Home messages. This pane includes the following, most of which is
purely informational:
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The name of the contact person.
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The contact phone number.
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The postal address of the contact person.
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The e-mail address of the contact.
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The “from” e-mail address in Smart Call Home e-mail.
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The “reply-to” e-mail address in Smart Call Home e-mail.
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The customer ID.
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The site ID.
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The contract ID.
c. In the Alert Control pane, administrators can adjust alert control parameters. This pane includes the
Alert group status pane, which lists the status (enabled or disabled) of the following alert groups:
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The diagnostics alert group.
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The configuration alert group.
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The environmental alert group.
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The inventory alert group.
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The snapshot alert group.
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The syslog alert group.
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The telemetry alert group.
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The threat alert group.
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The maximum number of Smart Call Home messages processed per minute.
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The “from” e-mail address in Smart Call Home e-mail.
Step4 Double-click Alert Subscription Profiles. Each named subscription profile identifies subscribers and
alert groups of interest.
a. Click Add or Edit to display the Subscription Profile Editor, in which you can create a new
subscription profile or edit an existing subscription profile.
b. Click Delete to remove the selected profile.