CHAPT ER
79-1
Cisco ASA 5500 Series Configuration Guide using ASDM
79
Configuring Anonymous Reporting and Smart Call Home
The Smart Call Home feature provides personalized, e-mail-based and web-based notification to
customers about critical events involving their individual systems, often before customers know that a
critical event has occurred.
The Anonymous Reporting feature is a subfeature of the Smart Call Home feature and allows Cisco to
anonymously receive minimal error and health information from the device.
Note You might have received a popup dialog that invites you to do the following:
Enable Anonymous Reporting to help improve the ASA platform.
Register for Smart Home Notifications to receive personalized, proactive assistance from Cisco.
For information about the dialog, see the “Anonymous Reporting and Smart Call Home Prompt” section
on page 79-3.
This chapter describes how to use and configure Anonymous Reporting and Smart Call Home, and it
includes the following sections:
Information About Anonymous Reporting and Smart Call Home, page79-1
Licensing Requirements for Anonymous Reporting and Smart Call Home, page79-4
Prerequisites for Smart Call Home and Anonymous Reporting, page79-5
Guidelines and Limitations, page79-5
Configuring Anonymous Reporting and Smart Call Home, page79-6
Monitoring Smart Call Home, page 79-10
Feature History for Anonymous Reporting and Smart Call Home, page79-11

Information About Anonymous Reporting and Smart Call Home

This section includes the following topics:
Information About Anonymous Reporting, page79-2
Information About Smart Call Home, page79-4