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Cisco ASA 5500 Series Configuration Guide using ASDM
Chapter63 Configuring the ASA CX Module
Troubleshooting the ASA CX Module
Resetting the Password
You can reset the module password to the default. For the user admin, the default password is
Admin123. After resetting the password, you should change it to a unique value using the module
application.
Resetting the module password causes the module to reboot. Services are not available while the module
is rebooting.
If you cannot connect to ASDM with the new password, restart ASDM and try to log in again. If you
defined a new password and still have an existing password in ASDM that is different from the new
password, clear the password cache by choosing File > Clear ASDM Password Cache, then restart
ASDM and try to log in again.
To reset the module password to the default of Admin123, perform the following steps.
Detailed Steps
Step1 From the ASDM menu bar, choose Tools > ASA CX Password Reset.
The Password Reset confirmation dialog box appears.
Step2 Click OK to reset the password to the default Admin123.
A dialog box displays the success or failure of the password reset.
Step3 Click Close to close the dialog box.