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Cisco ASA 5500 Series Configuration Guide using ASDM
Chapter81 Troubleshooting
Other Troubleshooting Tools
Step1 In the main ASDM application window, choose Tools > Administrator’s Alert Message to Clientless
SSL VPN Users.
The Administrator’s Alert Message to Clientless SSL VPN Users dialog box appears.
Step2 Enter the new or edited alert content that you want to send, and then click Post Alert.
Step3 To remove current alert content and enter new alert content, click Cancel Alert.
Saving an Internal Log Buffer to Flash
To save the internal log buffer to flash memory, perform the following steps:
Step1 In the main ASDM application window, choose File > Save Internal Log Buffer to Flash.
The Enter Log File Name dialog box appears.
Step2 Choose the first option to save the log buffer with the default filename,
LOG-YYYY-MM-DD-hhmmss.txt.
Step3 Choose the second option to specify a filename for the log buffer.
Step4 Enter the filename for the log buffer, and then click OK.
Viewing and Copying Logged Entries with the ASDM Java Console
You can use the ASDM Java console to view and copy logged entries in a text format, which can help
you troubleshoot ASDM errors.
To access the ASDM Java Console, perform the following steps:
Step1 In the main ASDM application window, choose Tools > ASDM Java Console.
Step2 To show the virtual machine memory statistics, enter m in the console.
Step3 To perform garbage collection, enter g in the console.
Step4 To monitor memory usage, open the Windows Task Manager and double-click the asdm_launcher.exe
file.
Note The maximum memory allocation allowed is 256 MB.
Monitoring Performance
To view ASA performance information in a graphical or tabular format, perform the following steps:
Step1 In the ASDM main window, choose Monitoring> Properties > Connection Graphs > Perfmon.