Chapter 4 Common Questions about Cisco IP Phone Productivity Services

Why Can’t I Connect to MailView?

Can’t Play Voice Mail

Q.) I can’t play my voice mail? What do I do?

A.) Contact your system administrator.

Reply Mail Not Delivered as Voice Mail

Q.) I used the reply command to reply to a voice mail. It was not delivered as voice mail.

A.) Contact your system administrator.

Deleting Error

Q.) I received this error message:

Error deleting the message.

A.)The IMAP server would not allow MailView to delete the mail.

Ask your system administrator to verify that you have access rights to the mail server.

 

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Cisco Systems DOC-7813565= manual Can’t Play Voice Mail, Reply Mail Not Delivered as Voice Mail, Deleting Error