Chapter 4 Common Questions about Cisco IP Phone Productivity Services
Why Can’t I Connect to MailView?
Why Can’t I Connect to MailView?
Use the following topics to clear errors you may encounter using MailView:
•Validation Error, page
•Sending Error, page
•Can’t Connect To Mail Server, page
•UserName or Password Error, page
•Can’t Play Voice Mail, page
•Reply Mail Not Delivered as Voice Mail, page
•Deleting Error, page
Validation Error
Q.) When accessing MailView, I receive the following error message:
Validation Error.
A.) Contact your system administrator to restart the UMClient Service.
Sending Error
Q.) I received the error message:
Sending error. Filename: filename IP:ip Port: port.
A.) The cache directory may not have the correct permissions. Contact your system administrator to correct the problem.
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