Chapter 4 Common Questions about Cisco IP Phone Productivity Services
Why Can’t I Access Cisco IP Phone Productivity Services?
Why Can’t I Access Cisco IP Phone
Productivity Services?
Use the following topics to clear errors in accessing Cisco IP Phone
Productivity Services:
•Service Subscription Parameters Error, page
•Meeting Reminder Not Displaying, page
•Host Not Found Error, page
Service Subscription Parameters Error
Q.) I changed my PIN using the Cisco IP Phone User Options page. Now when I try to access Cisco IP Phone Productivity Services, I receive the message:
Service subscription parameters are wrong. Please update subscription.
What does this mean?
A.)You may have entered an incorrect UserID or PIN while subscribing to Cisco IP Phone Productivity Services or your Cisco CallManager PIN may have been changed.
Log on to your Cisco IP Phone User Menu Options page and update the subscription with the correct parameters (see the “Subscribing to Cisco IP Phone Productivity Services” section on page
Contact your system administrator if you don’t have the URL for your
Cisco IP Phone User Options page.
Meeting Reminder Not Displaying
Q.) I changed my PIN using the Cisco IP Phone User Options Menu page. Now my meeting reminder is not showing up in my phone's display.
A.) Whenever you change your PIN, you must
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