Cisco Systems OL-8376-01 manual 2-29, Fault Description, Server Type, Explanation, Related Setting

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Chapter 2 Fault Descriptions

AAA Server Faults

Table 2-6

AAA Server Faults (continued)

 

 

 

 

 

 

 

Fault Description

Server Type

Explanation

Related Setting

Recommended Action

 

 

 

 

 

 

LEAP server is

 

LEAP

The fault threshold set for

Manage Fault

Verify that the fault threshold is set

Overloaded

 

 

the overloaded state has

Settings > AAA >

correctly.

 

 

 

been exceeded.

LEAP > Response

If the threshold is set correctly,

 

 

 

 

Time

 

 

 

When this fault has been

review your network to determine

 

 

 

 

 

 

 

cleared, the following

 

the action necessary to clear the

 

 

 

message displays: LEAP

 

fault condition.

 

 

 

server is OK.

 

 

 

 

 

 

 

 

PAC is either

 

EAP-FAST

PAC file is either invalid or

This fault is not

Generate a new PAC file from the

invalid or expired.

 

expired.

generated based on

EAP-FAST server you are trying to

Please reimport

 

 

 

a threshold

monitor and make sure that the

new PAC file

 

 

 

violation.

expiry time is set properly when

 

 

 

 

 

generating the PAC file.

 

 

 

 

 

PEAP server is not

PEAP

Can be caused by any of the

Manage Fault

Check the server configuration and

available

 

 

following reasons:

Settings > AAA >

make sure that:

 

 

 

PEAP monitoring is not

PEAP > Response

PEAP monitoring is enabled

 

 

 

enabled.

Time

under Manage Fault Settings >

 

 

 

 

 

 

 

WLSE IP Address is not

 

AAA> PEAP > Response

 

 

 

 

time.

 

 

 

configured as a NAS on

 

 

 

 

 

 

 

 

 

the server.

 

WLSE IP address is

 

 

 

Shared secret key does

 

configured as NAS on the

 

 

 

 

authentication server.

 

 

 

not match with the key

 

 

 

 

 

 

 

 

 

configured on the

 

If both NICs in the WLSE are

 

 

 

server.

 

assigned an IP, both should be

 

 

 

Server is unreachable.

 

added as NAS in the PEAP

 

 

 

 

authentication server.

 

 

 

EAP-GTC is required

 

 

 

 

 

Shared secret key matches the

 

 

 

for reports and faults.

 

 

 

 

 

key configured on the server.

 

 

 

When this fault has been

 

 

 

 

 

WLSE requires EAP-GTC for

 

 

 

cleared, the following

 

 

 

 

 

PEAP monitoring, which is

 

 

 

message displays: PEAP

 

 

 

 

 

used for PEAP-related reports

 

 

 

server is available

 

 

 

 

 

and faults. They will not work

 

 

 

 

 

 

 

 

 

 

with MS-CHAPV2.

 

 

 

 

 

 

PEAP server is

 

PEAP

The fault threshold set for

Manage Fault

Verify that the fault threshold is set

Degraded

 

 

the degraded state has been

Settings > AAA >

correctly.

 

 

 

exceeded.

PEAP > Response

If the threshold is set correctly,

 

 

 

 

Time

 

 

 

When this fault has been

review your network to determine

 

 

 

 

 

 

 

cleared, the following

 

the action necessary to clear the

 

 

 

message displays: PEAP

 

fault condition.

 

 

 

server is OK.

 

 

 

 

 

 

 

 

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

 

OL-8376-01

2-29

 

 

 

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Cisco Systems OL-8376-01 manual 2-29, Fault Description, Server Type, Explanation, Related Setting, Recommended Action