Chapter 2 Fault Descriptions

Access Point /Bridge Faults

Table 2-1

Access Point Faults (continued)

 

 

 

 

 

 

Fault Description

Explanation

Related Setting

Recommended Action

 

 

 

 

AP CPU utilization is

The fault threshold set for the

Manage Fault

Verify that the fault threshold is set

Overloaded

 

overloaded state has been exceeded.

Settings > Access

correctly.

(utilization %)

 

When this fault has been cleared, the

Point/Bridge

If the threshold is set correctly, review

 

 

following message displays: CPU

Thresholds > CPU

your network to determine the action

 

 

Utilization

 

 

utilization is Ok.

necessary to clear the fault condition.

 

 

 

 

 

 

 

AP is not registered

The managed access point is not

Manage Fault

Verify that the WLCCP AP

with a WDS

 

registered with any WDS.

Settings > Access

credentials are configured correctly so

 

 

For Radio Manager functionality to

Point/Bridge >

that the AP can register with a WDS in

 

 

Registration Error

its subnet.

 

 

work, all access points must register

 

 

with a WDS. If an access point is not

 

For more information, see the

 

 

registered, it will be excluded from

 

managing devices information in the

 

 

all the Radio Manager procedures,

 

online help or the User Guide for the

 

 

which will provide incorrect results.

 

CiscoWorks Wireless LAN Solution

 

 

 

 

Engine, Release 2.13.

 

 

 

 

AP memory utilization

The fault threshold set for the

Manage Fault

Verify that the fault threshold is set

is Degraded (utilization

degraded state has been exceeded.

Settings > Access

correctly.

%)

 

When this fault has been cleared, the

Point/Bridge

If the threshold is set correctly, review

 

 

following message displays: AP

Thresholds >

your network to determine the action

 

 

Memory Utilization

 

 

memory utilization is Ok.

necessary to clear the fault condition.

 

 

 

 

AP memory utilization

The fault threshold set for the

Manage Fault

Verify that the fault threshold is set

is Overloaded

 

overloaded state has been exceeded.

Settings > Access

correctly.

(utilization %)

 

When this fault has been cleared, the

Point/Bridge

If the threshold is set correctly, review

 

 

following message displays: AP

Thresholds >

your network to determine the action

 

 

Memory Utilization

 

 

memory utilization is Ok.

necessary to clear the fault condition.

 

 

 

 

AP registered with an

AP is registered with a WDS but that

Manage Fault

Manage the WDS.

Unmanaged WDS:

WDS is not managed by WLSE.

Settings > Access

 

ipAddressOfTheUnMan

When this fault is cleared, the

Point/Bridge >

 

agedWDS

 

following message displays: AP

Registration Error

 

 

 

 

 

 

 

registered with a managed WDS.

 

 

 

 

 

 

Broadcast Key Rotation

The broadcast key rotation has been

Manage Fault

Log in to the access point and enable

is disabled

 

disabled.

Settings > Access

the broadcast key rotation interval.

 

 

When this fault is cleared, the

Point/Bridge

 

 

 

Policies > Key

 

 

 

following message displays:

 

 

 

Rotation per VLAN

 

 

 

Broadcast Key Rotation is enabled.

 

 

 

 

 

 

 

 

 

Device state is rogue

The WLSE detected a rogue access

IDS > Manage

Use the fault details page to mark it

access point: ssid

point (where ssid is the Service Set

Network-Wide IDS

friendly if the AP is known, or to

 

 

Identifier of the unmanaged radio’s

Settings > Rogue

delete it from the WLSE database if it

 

 

BSS). This is an access point that is

AP Detection

is an unknown AP.

 

 

not being managed and is unknown to

or

These faults do not automatically

 

 

the WLSE.

IDS > Manage

clear after the Rogue AP no longer

 

 

 

 

 

 

appears in the network; you must

 

 

 

Rogues

 

 

 

manually delete or clear the fault.

 

 

 

 

 

 

 

 

 

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

 

OL-8376-01

2-3

 

 

 

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Cisco Systems OL-8376-01 manual CiscoWorks Wireless LAN Solution, Engine, Release