Chapter 2 Fault Descriptions
Voice Faults
Voice Faults
Table | Voice Faults |
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Fault Description | Explanation | Related Setting | Recommended Action | |
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Voice Bandwidth Exceeded | This is a warning that is | Faults > Manage | You can (at the expense of data traffic | |
[Bandwidth In |
| triggered only when the voice | Fault Settings, then | clients such as laptops) increase the |
Use:current%,Threshold: | bandwidth in use exceeds the | Edit the Default | amount of bandwidth reserved for | |
threshold%] |
| threshold limit. | profile. Select | voice traffic. But a better solution |
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| The higher the percentage of | would be to find a solution that would | |
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| THRESHOLDS > | reduce the voice traffic on the | |
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| bandwidth being used, the less is | ||
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| available for new phone calls to | Voice Bandwidth. | congested cell. |
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| be placed or to roam in. The |
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| default configured bandwidth for |
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| voice is 75%. After reaching |
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| 100% of the configured |
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| bandwidth in use, no additional |
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| calls can be accepted. |
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WLSE Faults
Table | WLSE Faults |
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Fault Description | Explanation | Related Setting | Recommended Action | |
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Auto Resite Survey | There is at least one floor with a | Radio Manager > | Select the document with the eyeglasses in | |
Performance |
| 20% difference in the base and | Auto | the detail view of the fault condition. A list |
Degradations |
| current performance values on one | Survey | of all buildings and floors that have |
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| or more floors configured for Auto |
| performance degradations is displayed. |
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| First, check the details for the floor and if | |
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| The fault will clear when there are |
| needed, run Radio Manager Assisted |
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| no longer any buildings or any |
| Configuration. Then select Auto |
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| floors with 20% differences in the |
| Survey to set the new base values. |
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| performance values. |
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Data may not have | The standby WLSE has detected a | Not applicable. | Make sure the WLSEs are correctly | |
been successfully | failure in the active WLSE and is |
| configured and functioning properly. | |
restored from active. | becoming active before it |
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| successfully synchronized with the |
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| active WLSE. |
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FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
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