Cisco Systems OL-8376-01 Fault Description, Explanation, Related Setting, Recommended Action

Models: OL-8376-01

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Chapter 2 Fault Descriptions

Access Point /Bridge Faults

Table 2-1

Access Point Faults (continued)

 

 

 

 

 

 

 

 

 

Fault Description

Explanation

Related Setting

Recommended Action

 

 

 

 

 

 

Device was not

The SNMP Agent could be down.

Manage Fault

Make sure SNMP is enabled on the

 

reachable via SNMP

Using the SNMP threshold setting,

Settings > Access

device and that the agent is not down.

 

 

 

 

 

Point/Bridge

 

 

 

 

 

 

 

you configure the WLSE to poll the

Take a MIB walk of the device and

 

 

 

 

 

Thresholds >

 

 

 

 

 

sysUpTime MIB object periodically.

ensure that the sysUpTime returns a

 

 

 

 

 

If at any time the WLSE fails to poll

SNMP Reachable

non-zero value, which indicates that

 

 

 

 

 

this MIB object, the WLSE generates

 

the device is reachable.

 

 

 

 

 

this fault.

 

 

 

 

 

 

 

 

Also, if while polling any other MIB

 

 

 

 

 

 

 

 

objects for other fault policies or

 

 

 

 

 

 

 

 

thresholds associated with the

 

 

 

 

 

 

 

 

device, the WLSE observes the

 

 

 

 

 

 

 

 

device is SNMP unreachable, it

 

 

 

 

 

 

 

 

generates this fault.

 

 

 

 

 

 

 

 

And lastly, during rediscovery if a

 

 

 

 

 

 

 

 

previously-discovered device is

 

 

 

 

 

 

 

 

found to be SNMP unreachable, the

 

 

 

 

 

 

 

 

WLSE generate this fault.

 

 

 

 

 

 

 

 

When this fault is cleared, the

 

 

 

 

 

 

 

 

following message displays: Device

 

 

 

 

 

 

 

 

was reachable via SNMP.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The SNMP community string in the

Not applicable.

Change the SNMP community string

 

 

 

 

 

access point has been changed, and

 

on the WLSE to match the new

 

 

 

 

 

then a discovery job is run.

 

community string on the access point,

 

 

 

 

 

 

 

then run discovery again.

 

 

 

 

 

 

EAP per SSID for

The Network EAP or the Open

Manage Fault

Log in to the access point and enable

 

Cisco-Supplicant is

authentication is disabled on this

Settings > Access

both Network EAP and Open

 

disabled

 

SSID.

Point/Bridge

authentication on that SSID.

 

 

 

 

 

When this fault is cleared, the

Policies > EAP Per

 

 

 

 

 

 

 

SSID Enforced for

 

 

 

 

 

 

 

following message displays: EAP per

 

 

 

 

 

 

 

SSID for Cisco Supplicant is

Cisco-

 

 

 

 

 

 

 

Supplicant

 

 

 

 

 

 

 

enabled.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EAP per SSID for

The Network EAP or the Open

Manage Fault

Log in to the access point and enable

 

Non-Cisco-Supplicant

authentication is disabled on this

Settings > Access

both Network EAP and Open

 

is disabled

 

SSID.

Point/Bridge

authentication on that SSID.

 

 

 

 

 

When this fault is cleared, the

Policies > EAP Per

 

 

 

 

 

 

 

SSID Enforced for

 

 

 

 

 

 

 

following message displays: EAP per

 

 

 

 

 

 

 

SSID for Non-Cisco Supplicant is

Non-Cisco-

 

 

 

 

 

 

 

Supplicant

 

 

 

 

 

 

 

enabled.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EAP per SSID for

The Network EAP or the Open

Manage Fault

Log in to the access point and enable

 

Mixed-Cisco-Supplican

authentication is disabled on this

Settings > Access

both Network EAP and Open

 

t is disabled

 

SSID.

Point/Bridge

authentication on that SSID.

 

 

 

 

 

When this fault is cleared, the

Policies > EAP Per

 

 

 

 

 

 

 

SSID Enforced for

 

 

 

 

 

 

 

following message displays: EAP per

 

 

 

 

 

 

 

SSID for Cisco Supplicant is

Mixed-Cisco-

 

 

 

 

 

 

 

Supplicant

 

 

 

 

 

 

 

enabled.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

 

 

 

 

 

 

 

 

 

2-4

 

 

 

 

 

OL-8376-01

 

 

 

 

 

 

 

 

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Cisco Systems OL-8376-01 manual Fault Description, Explanation, Related Setting, Recommended Action, Device was not