Chapter 2 Fault Descriptions
Radio Interface Faults
Table | Radio Interface Faults (continued) |
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Fault Description | Explanation | Related Setting | Recommended Action | ||
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Retry Count rate is | The retry count rate alarm | Manage Fault | Verify the threshold settings. There | ||
Degraded number per | indicates if the wireless medium is | Settings > | could be too many clients or access | ||
minute |
| congested. The alarm will be raised | points located near the radio | ||
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| if the MSDU retransmission rate | Thresholds > Max | interface for which fault is raised. | |
Retry Count rate is | |||||
per minute is greater than the | Retry Count | Clear the alarm and increase the | |||
Overloaded number per | |||||
minute |
| specified threshold. For example, |
| threshold, or reduce the polling time. | |
| if the overloaded state is set to |
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| greater than 90, a fault will be |
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| raised for an interface that has |
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| more than 90 MSDUs that required |
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| retransmission in a minute. |
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| When the fault is cleared, the |
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| following message displays: Retry |
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| Count rate is OK. |
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RF bandwidth |
| The fault threshold set for the | Manage Fault | Verify that the fault threshold is set | |
utilization is Degraded | degraded state has been exceeded. | Settings > | correctly. | ||
(utilization %) |
| When the fault is cleared, the | If the threshold is set correctly, | ||
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| Thresholds > RF Port | |||
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| following message displays: RF | review your network to determine the | ||
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| bandwidth utilization is OK | Utilization | action necessary to clear the fault | |
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| condition. | |
RF bandwidth |
| The fault threshold set for the |
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utilization is |
| overloaded state has been |
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Overloaded |
| exceeded. |
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(utilization %) |
| When the fault is cleared, the |
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| following message displays: RF |
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| bandwidth utilization is OK |
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Serving and |
| For Self Healing to work, all radios | Not applicable. | Enable Radio Monitoring for both | |
on the floor must be configured |
| serving and | |||
Radio Monitoring must | with Radio Monitoring. The fault |
| Or, use the Location Manager tool, | ||
be enabled |
| will indicate which radios need to |
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| Verify RM Capability. | |||
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| be configured with both serving |
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| and non serving radio monitoring. |
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| When the fault is cleared, the |
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| following message displays: |
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| Qualifies for Self Healing |
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| Monitoring. |
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FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
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