Table 4-1. Error Codes and Corrective Action
ErrorProbable CauseCorrective Action

Code

 

 

 

 

 

 

 

 

0

 

No POS interface has been selected (Null interface). See the topic,

Configuration

Interface Type, in Section 6 to select the required interface using

Blinking

 

programming bar codes.

 

 

 

 

 

1

Configuration Error

See Section 6, Programming, for details about configuring the scan-

ner using programming bar codes.

 

 

 

 

 

2

Interface BoardUnplug unit and call technical support personnel.

 

 

 

3

Motor

Unplug unit and call technical support personnel.

 

 

 

4

Horizontal LaseraCall technical support personnel.

5

Vertical Lasera

Call technical support personnel.

6

Digital Board

Unplug unit and call technical support personnel.

 

 

 

7

Scale

See the topic Scale Error Reporting in this section for problem

identification and corrective actions.

 

 

 

 

 

 

 

Connect the Remote Display. If necessary, replace display or cable.

8

Remote Display

Alternatively, you can disable the Remote Display using the program-

 

 

ming procedures described in Section 6.

 

 

 

A

Button Module

Call technical support personnel.

 

 

 

C

Scale CalibrationProceed to scale calibration procedure.

 

 

 

Decimal3.3 V PresentIf not lit, call technical support personnel.
Point

 

 

 

 

 

a. If only one laser is non-functional, the scanner may continue to work (this is a configurable feature); however, the 7-segment display will show the error code indicating the failed laser. If both lasers have failed, the 7-segment display will display either a 4 or a 5, and the scanner will cease to function until serviced. No alternate blinking of lamps will occur if only one laser has failed.

4-4

Magellan® 8500 Scanner