Flowcharts

The problem isolation flowcharts on the following pages allow you to identify and troubleshoot problems with your system.

Figure 4-2. Problem Isolation: Start

Power-up

Scanner power-up is signified by any or all of the following:

-Facet wheel shows movement

-Lasers turn on

-Status LED(s) turn on

-Speaker sounds tone(s)

-Remote display shows message

-A single red dot is visible on the 7- segment display

Flashing Green LED

If the Green LED is flashing slowly, the scanner is most likely in Sleep Mode. Press and release the Volume/Tone Push Button or wave your hand in front of the vertical window to "wake-up" the scanner.

A flashing Green LED can also mean the scanner has been disabled by the POS terminal. To exit this mode, cycle power or have the terminal re-enable the scanner.

Selftest Failure

If the scanner fails its Selftest, the following takes place:

-Speaker sounds a tone at the lowest value for approx. 3 seconds.

-Green and Yellow LEDs flash on and off alternately.

-7-segment display shows a code (1 to C) to indicate the failure.

Consult the Selftest flowchart if you're unsure the unit has passed Selftest.

For units using an AC/DC adapter, verify that...

1.AC power cord is connected to a functional AC outlet.

2.IEC connectors are firmly connected.

3.DC power cord is firmly connected to scanner.

START

 

If your unit is a model which receives Power Off the

 

 

Terminal POT), verify that the I/F cable is securely

 

 

 

connected at both ends.

 

 

 

 

Power

 

Magellan

 

 

 

Supply

 

 

 

 

 

NO

 

 

 

 

 

Have you

 

Check these

 

Does

NO

YES

potential problems:

checked the

the scanner

 

power

 

- AC power cord

 

power-up

 

connections

 

- AC/DC adaptor

 

?

 

?

 

- AC outlet

 

 

 

 

 

YES

 

 

 

 

 

Is the

NO

Ensure the Green LED is

Is the

NO

Green LED

 

enabled via pro-

 

Green LED

 

Lit

 

gramming bar codes.

Lit

 

?

 

 

 

?

 

YES

 

 

 

YES

 

 

 

 

Call Tech Support

 

Does

NO

Go to Selftest

 

 

 

the scanner

 

 

 

 

 

 

 

pass Selftest

 

flowchart

 

 

 

?

 

 

 

 

 

YES

 

 

 

 

 

Go to Scale

 

NO

Does the

YES

Will the

NO

 

Go to Poor/No

 

 

 

scale weigh

 

 

scanner read

 

 

flowchart

 

 

 

correctly

 

 

bar codes

 

 

Reading flowchart

 

 

 

 

?

 

 

reliably

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

?

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Problems?

Call Tech Support

Product Reference Guide

4-7