Datalogic Scanning 8500 Scale Error Reporting, Lamp, Remote, Problem, Description, Scale Status, Action Required, Table 4-2.Scale Error Reporting

Scale Error Reporting

Scale diagnostics uses the Remote Scale Display and the Zero Status lamp to communicate specific scale failures. The following chart shows the Remote Display messages, the Scale Status lamp indication, the problem that the scale is experiencing and what action should be taken. When troubleshooting, always remember to check all cable connections first before proceeding with other problem isolation steps.

Table 4-2. Scale Error Reporting

Remote	Scale Status	Problem	Action Required
Display	Lamp	Description
	Flash, pause, 1 blink,		Check for stable installation. Change
		Too much motion at power-	scale motion filter using the labels
E _1	long pause, repeat
		up.	found in Section 6; restart. If problem
	sequence.
			persists, scale may require calibration.
	Flash, pause, 2		Call technical support personnel. Re-
E__2	blinks, long pause,	Calibration lost.
			calibrate; restart; recertify (if required).
	repeat sequence.
	Flash, pause, 3	Scale communication lost.	Call technical support personnel;
E__3	blinks, long pause,	Internal scanner/scale prob-
			report error.
	repeat sequence.	lem.
	Flash, pause, 4		Call technical support personnel;
E__4	blinks, long pause,	Scale module failure.
			report error.
	repeat sequence.
	Flash, pause, 5		Call technical support personnel;
E__5	blinks, long pause,	Internal software fault.
			report error.
	repeat sequence.
		Other Scale Reporting
			- Check debris chutes.
		Cannot zero at power- up or	- Verify that the weigh platter moves
		weight remains on scale for	freely.
- 0 -	Off	more than 4 minutes or	- Remove item(s) from scale
		weight has not returned to	- Press Scale Zero Push Button
		zero between POS weight	- for more information.
		requestsa.	- If the scale still fails to zero, recali-
			brate the scale.

a. This is a configurable feature.

4-6 Magellan® 8500 Scanner