Datalogic Scanning 8500 manual 87

				Figure 4-6. Problem Isolation: Scale
	SCALE START			If this is a new installation,
				make sure any foam packing
				pieces have been removed
				from the scale cavity before
	View the Remote			proceeding. Lift off the platter
				to verify, then set the platter				Call Tech Support
	Display and/or the
	Yellow scale status LED			back into position.
	for the scale error code.
	Reference the topic,									YES
	Scale Error Reporting in
	Section 4 for more									Is the
	information.				YES		Is	NO
										motion filter
				DONE			problem
										at its maximum
							fixed			setting
							?
-0-									?
	shown on	YES	- Check for debris under platter.							NO
	RemoteDisplay/		- Verify that the weigh platter
	Yellow			moves freely.		Increase the scale
			- Remove item(s) from scale.			motion filter setting by
	LED off
?			- Press Scale Zero Button			1. Reference Section 6
			- If the scale still fails to zero,			for more information.
	NO
				recalibrate the scale.
							NO
	E__1
	shown on	YES		Problem is too much			Is	YES
	Remote Display/			motion at power-up.
							problem			DONE
	Yellow LED			Correct excess vibration
							fixed
	Flash once			in counter if possible.
							?
?
	NO						NO
	E__2
				Problem is calibration
	shown on	YES					Will the	YES
	Remote Display/			lost. Recalibrate the scale						DONE
	Yellow LED			using the procedures in			scale
							calibrate
	Flash twice			Section 5.
							?
?
	NO	For this error, the 7-segment
		display may also show a 'C'.

E__3

shown on YES RemoteDisplay/

Yellow LED Flash

3 times

?

NO

E__4 shown on Remote Display/Yellow LED Flash 4 times. Problem is Scale Load Cell failure.

Problem is scale		Is	YES
communication lost.		problem
				DONE
Verify cable connections
		fixed
to/from the scale.	?

NO

Call Tech Support

Product Reference Guide 4-11