You can also use the Windows 2000 Hardware Conflict Troubleshooter. To use the troubleshooter, click the Start button and click Help. Double-click Troubleshooting and Maintenance on the Contents tab, and then double-click If you have a hard- ware conflict.

Windows NT

To check for conflicts on a computer running Windows NT, perform the following steps:

1.Open the Event Viewer in the Administrative Tools (Common) folder, and check for any relevant event log messages.

2.Start the Windows NT Diagnostics from the Administrative Tools (Common) folder, and check current resource assignments on the Resources tab.

3.Then click the Services tab and view the state of Services and Devices.

Reinstalling Windows 98

NOTICE: The operating system CD provides options for reinstalling your Windows 98 Second Edition operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard-disk drive. Therefore, Dell does not recommend that you rein- stall your operating system unless instructed to do so by a Dell technical support representative.

NOTICE: To prevent conflicts with Windows 98, you must disable any virus protection software installed on your system before you reinstall Windows 98.

1.Turn on the computer and enter the system setup program as directed by a Dell technical support representative.

2.In the system setup program Boot menu, change the boot sequence so that the CD-ROM or DVD-ROM drive boots first, as directed by a Dell technical support representative. Then place the operating system CD in the CD-ROM or DVD-ROM drive and close the drive tray.

3.Exit the system setup program. The system restarts.

4.At the Welcome window, click OK.

5.Double-clickRefresh Windows OS.

6.Click OK.

7.Click OK again.

4-6 Dell Dimension 900 System Reference and Troubleshooting Guide

Page 62
Image 62
Dell 900 manual Reinstalling Windows, Double-clickRefresh Windows OS