Pinging to Determine the Extron IP Address

The ping utility is available at the Command prompt. Ping tests the Ethernet interface between the computer and the MTPX Plus switcher. Ping can also be used to determine the actual numeric IP address from an alias and to determine the web address.

Ping the switcher as follows:

1.On the Windows task bar, click on Start > Run.

2.At the Open prompt, type command.

3.Click the OK button.

4.At the Command prompt, type ping {IP address} and then press <Enter>. The computer returns a display similar to the one shown in figure 91.

C:\>ping 192.168.254.254

Pinging 192.168.254.254 with 32 bytes of data:

Reply from 192.168.254.254: bytes=32 time<10ms TTL=128

Reply from 192.168.254.254: bytes=32 time<10ms TTL=128

Reply from 192.168.254.254: bytes=32 time<10ms TTL=128

Reply from 192.168.254.254: bytes=32 time<10ms TTL=128

Ping statistics for 192.168.254.254:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

Figure 91. Typical Ping Response

The line Pinging ... reports the actual numeric IP address, regardless of whether you entered the actual numeric IP address or an alias name.

Pinging to Determine the Web IP Address

The ping utility has a modifier, -a, that directs the command to return the web address rather than the numeric IP address.

At the Command prompt, type ping -a {IP address} and then press <Enter>. The return display is similar to the ping response shown in figure 91, except that when you specify the -amodifier, the line Pinging mail... reports the web IP address rather than the numeric IP address, regardless of whether you entered the actual numeric IP address or an alias name.

Configuring the MTPX Plus switcher for Network Use via the ARP Command

The ARP (address resolution protocol) command tells your computer to associate the MAC (media access control) address of the MTPX Plus switcher with the assigned IP address. You must then use the ping utility to access the controller, at which point the IP address of the controller is reconfigured.

Use ARP to configure the IP address as follows:

1.Obtain a valid IP address for the MTPX Plus switcher from your network administrator.

2.Obtain the MAC address (UID #) of the MTPX Plus switcher from the label on its rear panel. The MAC address should have this format: 00-05-A6-xx-xx-xx.

3.If the MTPX Plus switcher has never been configured and is still set for factory defaults, proceed to step 4. If not, perform a mode 4 system reset and then proceed to step 4. For detailed information on reset modes, see “Performing Soft System Resets (Resets 3, 4, and 5)”.

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