Installation Issues and Functional Problems | Faber M1600, M640

Installation Issues and Functional Problems

This section covers issues indicated by the GigE server tray icon shows a warning symbol.

GigE Server Warning Example 1a: IP error with multiple NICs

The screenshot below shows an IP conflict error due to two (or more) NICs that are all set to LLA mode. In this case both NICs are assigned the same IP address preventing communication with any connected Genie.

•When multiple NICs are used, only one can be set to LLA mode. A second NIC connected to Genie must use the persistent IP mode or must have a DHCP server on that subnet. The following illustration shows such a setup.

Host Computer

DHCP Server

Software

NIC 1

NIC 2

NIC n

LLA Mode (only 1 NIC)

LLA Mode (error)

Persistence Mode - OK

DHCP Options

DHCP Server

Hardware

•For more information see "Multiple Camera Issues" on page 113, "Using Genie with Ethernet Switches" on page 17, and "IP Configuration Mode Details" on page 77.

Genie Monochrome Series-GigE Vision Camera

Troubleshooting • 103

Image 105

Faber M1600, M640 Installation Issues and Functional Problems, GigE Server Warning Example 1a IP error with multiple NICs

Contents

Genie Framework M640 M1024 M1400 M1600 Genie Monochrome Series CA-GENM-MUM00 Contents Ynchronization T Iming Sapera Camexpert Guide Dalsa Contact Information Description Genie Monochrome Series Overview Genie Application Advantages Genie Cables & Accessories sold separately Product number Camera Sensor Size ResolutionProduct Part Numbers Fps Product Number Camera Performance Specifications Genie Sensor Overview Supported Industry StandardsCertifications RoHS Item / Feature Specification Genie M640-1/2 Specifications Genie M640-1/3 Specifications Genie M1024 Specifications ICX267AL Genie M1400 Specifications Genie M1600 Specifications Application Development Overview Sapera LT Library with optional ProcessingGenICam Environment Page Supported Network Configurations Installing the Genie CameraUsing Genie with Ethernet Switches GigE Network Adapter Guideline Installation Overview & Preparations Using Genie with a Vlan Ethernet SwitchNetwork and Computer Overview Installation Overview Sapera LT Library Installation Genie CD Package Installation ProcedureGigE Server Verification Connect the Genie Camera Connectors LED State Definition Status LED Codes Genie IP Configuration Sequence Typical LED States on Power UpGigE Server Status Increasing Adapter Buffers and Jumbo Frames Optimizing the Network Adapter used with Genie Receive Descriptors Select NIC Advanced Configuration Properties Jumbo Frames Running the Network Configuration Tool Updating Genie Firmware Page Quick Test with CamExpert About the User-Defined Camera Name Access Via CamExpert Operational ReferenceCamera and Sensor Information Read Only Parameters Power-up ConfigurationUser Set Parameters Parameter Description Camera Information via Sapera LT or GenICam Applications Sapera Sensor Parameters Controls Via CamExpert Sensor Controls Controls on Gain and Black Level Controls Partial Scan-Window ROI Partial Scan vertical croppingVertical Lines M640 M1024 M1400 Acquired Window ROI Partial Scan horizontal cropping Window ROI Control via Sapera LT or GenICam Applications CamExpert Image Buffer and ROI Parameters Binning Binning Control via Sapera LT or GenICam Applications Trigger Modes Free-running Programmable Exposure Exposure Controls External Trigger Programmable Exposure Exposure Controls via Sapera LT or GenICam Applications External Trigger Level-controlled Exposure Synchronization Timing Synchronous Mode Synchronization Mode via Sapera LT or GenICam Applications Reset Mode Parameter Description CamExpert I/O Controls Dialog External Input Signal Opto-coupler & Debounce Circuit General Inputs Settings Via CamExpertGeneral Inputs TriggerSelector = not used Input Controls via Sapera LT or GenICam Applications Strobe and General Outputs General Outputs Settings via CamExpert Strobe On Start of Exposure Event Mode Open and Close Output Settings Pulse On Invalid Trigger Event Mode Pulse On Valid Trigger Event Mode Pulse On End of Readout Event Mode Pulse On Start of Readout Event Mode Pulse On Input 1 or Input 2 Event Modes Pulse On End of Acquisition Event Mode Genie Processing Features Output Control via Sapera LT or GenICam ApplicationsLookup Table LUT Sapera++ classes used LUT Control via Sapera LT or GenICam Applications Flat Field Image Shading Correction Flat Field Correction Calibration Procedure CamExpert Flat Field Calibration Menu Using Flat Field Correction Image Flip HorizontalVertical Genie test patterns are Internal Image Test Patterns Events Test Image Select via Sapera LT or GenICam ApplicationsSapera Callbacks Transfer Event Name Description Event Selection via GenICam Applications CamExpert GigE Vision Parameters Network Controls & GigE Vision Parameters Network Controls via Sapera LT or GenICam Applications ROI Genie Power-up Configuration Sapera Supported Features List Power-up Control via Sapera LT or GenICam ApplicationsAccessing Features with Sapera++ LT Feature Type Enum Feature Type StringFeature Name Access Type Value Feature Name Access Type Values LUTFormat Feature Name Access Type Exponent Sample Value Feature Type INT32 Feature Interdependence Diagrams Feature Type Bool Trigger Enable False Trigger Enable True Output Selector Vertical BinningHorizontal Binning Pixel Format Network Configuration ModePage IP Configuration Mode Details Network ToolsLink-Local Address LLA Persistent IP Dhcp Dynamic Host Configuration Protocol Quick Genie Network Configuration Network Configuration Tool System Information and Configuration NIC IP and Network Imaging Driver Assignment Network Card Information and Configuration To recover a Genie Recovering a Camera with an Unknown Persistent IP Sapera GigE Server Details Status Window Description Creating a Status Report Sapera CamExpert Guide Using CamExpert with Genie Monochrome Cameras CamExpert Panes Software trigger button CamExpert LUT Controls Bit Invert LUT Mechanical Specifications Technical Specifications Connectors Pin Hirose Connector Signal DetailsPin Direction Genie Signal see details below Genie Signal Electrical Details External InputsInput Electrical Parameter Description Value External Outputs RJ45 LAN Ethernet Connector DetailsOutput Electrical Parameter Description Value Network Connection Network Activity Optical Considerations Camera Status LEDIllumination Light Sources Filters Magnification and ResolutionLens Modeling Primary Points in a Lens System Sensor Handling Instructions Electrostatic Discharge and the CCD SensorProtecting Against Dust, Oil and Scratches Environment Cleaning the Sensor Window Ruggedized RJ45 Ethernet Cables Ethernet Switch Requirements Computer Requirements for Genie CamerasHost PC System Ethernet to Fiber-Optic Interface Requirements EC & FCC Declaration of Conformity Troubleshooting Problem Type SummaryOverview Device IP Error Device Available but with Operational IssuesDevice Not Available GigE Server Warning Example 1a IP error with multiple NICs Installation Issues and Functional Problems GigE Server Warning Example 1b IP error with multiple NICs GigE Server Warning Example 3 Filter Driver CorSnid Disabled GigE Server Warning Example 2 Subnet Mask or IP error Firmware Updates Device Available with Operational Issues Power Failure During a Firmware Update-Now What? Streaming Error No Acquisition with a Timeout MessageDisabling Windows Firewall Turning Windows Firewall Off Test a Genie Using Internal Test Patterns Cabling and IP Configuration IssuesStreaming Video grab Issues Grab Remains Black Grab has Random Bad Data or NoiseGrab has Random Bad Data or Noise Case Laptop Computer Networking Issues Problems when Changing the Laptop NIC Configuration Recommendations with Laptops Ethernet Switch Issues Multiple Camera IssuesProblems with Disconnecting NICs No camera exposure when expected Camera Exposure Issues VPN Driver Interference Verifying Network Parameters Troubleshooting Genie Monochrome Series-GigE Vision Camera Dalsa Contact Information Genie Sales InformationInternational/Canada Genie Technical Support Glossary of Terms Acquiring an image frame SAT Glossary of Terms Genie Monochrome Series-GigE Vision Camera Genie Monochrome Series-GigE Vision Camera Index Index Index Genie Monochrome Series-GigE Vision Camera Genie Monochrome Series-GigE Vision Camera Index