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106 • Troubleshooting Genie Monochrome Series-GigE Vision Camera
• Information about the CorSnid driver is also available from Network Configuration tool.
This section considers issues with cabling, Ethernet switches, multiple cameras, and camera exposure.
Firmware Updates
As a general rule any Genie installation must include the firmware update procedure (see "Updating Genie
Firmware" on page 27). Genie camera firmware that does not match a newer version of installed Genie Framework
software is likely to have unpredictable behavior. Problems might be:
• Genie is not found by the device discovery process.
• Genie is found by the Sapera GigE Server but an application such as CamExpert does not see the camera.
Important: New Genie cameras installed in previously deployed systems are fully backward compatible with the
older vision application. New Genie cameras must not be programmed with older firmware.