User Service Guide | HP Integrity Server rx4640 instruction

User Service Guide

HP Integrity rx4640 Server

Manufacturing Part Number: A6961-96013-ed2

Second Edition

November 2008

© Copyright 2006-2008 Hewlett-Packard Development Company, L.P.

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HP Integrity Server rx4640 manual User Service Guide

Contents

User Service Guide Legal Notices Contents Removing and Replacing Components Troubleshooting Parts Information Booting the Operating SystemUtilities Index Contents Tables Tables Figures Figures Figures Figures New and Changed Information in This Edition Intended AudiencePublishing History Publishing History Details Typographic Conventions Document OrganizationBold Related Documents HP-UX Release Name and Release IdentifierHP-UX 11i Releases Books about HP-UX Published by Prentice Hall HP Encourages Your Comments Introduction HP Integrity rx4640 Server with Front Bezel Server Overview Server Dimensions Server Dimensions and WeightDimensions Value Server Components Enhanced Server Manageability Using Management Processor Power Supply UnitMotherboard Manageability Hard Disk Drives Supported Operating Systems Controls, Ports, and LEDs Front View with Bezel Front Panel Controls, Ports, and LEDs Control Panel LEDs Hard Disk Drive LED Indicators DVD/DVD-R/DVD-RW Drives Rear Panel Controls, Ports, and LEDs Management Processor LAN LEDs Power Supply Status LEDsMP LAN LEDs Gigabit Ethernet Card LAN Ports Core I/O Locator LED and Button Internal Controls, Ports, and LEDs QuickFind Diagnostic Panel 11 I/O Baseboard LEDs, Buttons, and Sensors Baseboard LED Indicators Powering Off and Powering On the Server Powering Off the Server Power StatesPowering Off the Server Using the iLO MP Power States Powering Off the Server Manually Powering On the ServerPowering On the Server Using the iLO MP Powering On the Server Manually Removing and Replacing Components Service Tools Required Safety InformationAccessing a Rack Mounted Server Inserting the Server into the Rack Extending the Server from the Rack Pedestal Mounted HP Integrity rx4640 Server Accessing a Pedestal Mounted Server Removing the Front Bezel Removing and Replacing the Front BezelReplacing the Front Bezel Removing the Front Cover Removing and Replacing the Front and Top Covers Removing the Top Cover Replacing the Front Cover Replacing the Top Cover Removing and Replacing the Memory Extender BoardRemoving the Memory Extender Board Opening the Memory Extender Board Latches Replacing the Memory Extender Board Removing and Replacing Server Memory DIMMsRemoving Server Memory DIMMs Installing DIMMs Installing Memory DIMMsSupported Dimm Sizes Dimm Slot Fillers Inserting Dimm into Extender Board Slot Quads on the 16 Dimm Memory Extender Board Dimm Memory Extender Board LayoutQuad Slots Dimm Extender Board DIMMs Loaded Fillers Requireda Dimm Filler Requirements for 16 Dimm Extender Board Dimm Filler Requirements for 32 Dimm Extender Board Quads on the Optional 32 Dimm Memory Extender BoardDimm Extender Board DIMMs Loaded Fillers required a Removing the Processor Extender Board Removing and Replacing the Processor Extender Board 11 Opening the Processor Extender Board Latches Replacing the Processor Extender Board Processor Load Order Removing and Replacing a ProcessorProcessor Load Order Processor Socket Modules 13 Processor Slot Locations on the Processor Extender Board Removing a Processor 14 Removing the Processor Sequencer Replacing a Processor 16 CPU 1 Socket Unlocked 17 Processor Cable Routed Correctly 18 Locking the Processor to the Processor Extender Board 19 Installing Sequencer on Extender Board Removing a Hot-Swap Chassis Fan Unit Removing and Replacing Hot-Swap Chassis Fans 20 Removing and Replacing the Chassis Fans 0 21 Removing and Replacing the Chassis Fan Replacing a Hot-Swap Chassis Fan Unit Removing the I/O Baseboard Removing and Replacing the I/O Baseboard 22 I/O Baseboard Locking Lever 23 Removing the I/O Baseboard Replacing the I/O Baseboard 24 I/O Baseboard Dip Switches Use the sysset command to enter the product data Removing and Replacing Hot-Plug PCI-X Cards PCI-X Specifications Hot-Plug Operation and OS Compatibility Operating System Support for Hot-Plug PCI-X Operations Safely Remove Hardware icon PCI-X Hardware and Software Interfaces PCI-X Slot Locations and Configurations PCI 66 MHz Slots aPCI-X 66 MHz PCI-X 133 MHz e 25 Slot ID Numbering Online Addition-OL-A Hot-Plug Operation Procedures 26 PCI-X OLX Divider Layout 27 Inserting PCI-X Card Online Replacement-OL-R Removing an OLX Divider Removing and Replacing OLX Dividers 28 Opening and Closing the OLX Divider Latch 29 Removing and Replacing the OLX Divider Replacing an OLX Divider 28 shows how to close the OLX divider latch Removing and Replacing Core I/O Cards PCI Slot Locations and Configurations Removing and Replacing the Scsi Core I/O Card PCI Slot Locations and ConfigurationsRemoving the Scsi Core I/O Card 32 Inserting Scsi I/O Card Removing the LAN Core I/O Card Removing and Replacing the LAN Core I/O Card 34 Battery Location on the I/O Baseboard Removing and Replacing the Server Battery Removing a Hard Disk Drive Removing and Replacing Hard Disk DrivesReplacing a Hard Disk Drive 36 Removing and Replacing a Hard Disk Drive in Slot 37 Installing a Volume Filler in Slot Removing the Scsi Backplane Board Removing and Replacing the Scsi Backplane Board 38 Removing and Replacing the Scsi Backplane Board Replacing the Scsi Backplane Board Removing the Midplane Riser Board Removing and Replacing the Midplane Riser Board Removing and Replacing the Midplane Riser Board Replacing the Midplane Riser Board Power Supply Load Order Removing and Replacing the Power SuppliesRemoving a Hot-Swap Power Supply 40 Removing and Replacing the Hot-Swap Power Supply Replacing a Hot-Swap Power Supply Removing the Power Distribution Board Removing and Replacing the Power Distribution Board 41 Removing and Replacing the Power Distribution Board Replacing the Power Distribution Board Removing the DVD Drive Removing and Replacing the DVD Drive 42 Removing and Replacing the DVD Drive Replacing the DVD Drive Removing the DVD I/O Board Removing and Replacing the DVD I/O Board 43 Removing and Replacing the DVD I/O Board Replacing the DVD I/O Board Removing the Display Board Removing and Replacing the Display Board 44 Removing and Replacing the Display Board Replacing the Display Board Removing the QuickFind Diagnostic Board Removing and Replacing the QuickFind Diagnostic Board 45 Removing and Replacing the QuickFind Diagnostic Board Replacing the QuickFind Diagnostic Board Troubleshooting Troubleshooting Methodology Troubleshooting Tips Server Does Not Power On Possible ProblemsServer Does Not Boot Server Has Intermittent Failures Power Shuts Off and Does Not Come Back On Troubleshooting Using LED Indicators Troubleshooting Using LED Indicators Front Control Panel LED Definitions Front Control Panel LED IndicatorsState Flash Rate Color Description Button Hot-Swap Disk Drive LED Definitions DVD/DVD-R/DVD-RW Drive LED IndicatorsDVD Drive LED Definitions Color Description Details QuickFind Diagnostic Panel LED Indicators 120 I/O Baseboard LEDs, Buttons and Sensors LED/Button Color Status Condition Baseboard LEDs, Buttons and Sensors Power Predict Fail Status LED-Green LED-Amber Power Supply Status LED IndicatorsILO MP LAN Port Link/Activity LED Display Condition Status ILO MP LED Status Descriptions Chapter 125 PCI-X LED Descriptions PCI-X LEDs and Hardware Errors Chapter 127 Online Diagnostics/Exercisers DiagnosticsOnline Support Tool Availability Offline Support Tools List Offline Support Tool Availability10 Online Support Tools List Offline Support Tools List Fault Management Overview General Diagnostic ToolsHP-UX Fault Management 12 General Diagnostic Tools List Cleaning Recommended Cleaning ProceduresComponent Time Frame Procedure Wbem indication providers and EMS Hardware Monitors Information to Collect Before you Contact Support Where to Get HelpOnline Support Phone Support 134 Parts Information Table A-1 Parts List Field Replaceable Parts List Memory Description Mfg. Part Part Number Replacement ExchangeInternal disks/removable media Fans Miscellaneous Rack solutions Monitor/Keyboard/Mouse Core I/O Cards 140 Booting the Operating System Operating Systems Supported on HP Integrity Servers Configuring System Boot OptionsHP-UX 11i Version 2 B.11.23 Booting and Shutting Down HP-UX Booting and Shutting Down HP-UX Adding an HP-UX Boot Option Adding HP-UX to the Boot Options List Booting HP-UX EFI Boot Manager Standard HP-UX BootingBooting HP-UX EFI Shell Booting HP-UX in Single-User Mode EFI Shell Single-User Mode HP-UX Booting Appendix B 147 Booting HP-UX in LVM-Maintenance Mode EFI Shell LVM Maintenance Mode HP-UX BootingShutting Down HP-UX /sbin/shutdown Command Shutting Down HP-UX Adding HP OpenVMS to the Boot Options List Booting and Shutting Down HP OpenVMS Booting HP OpenVMS EFI Boot Manager Booting HP OpenVMS Appendix B 151 Shutdown options in response to the prompts given Shutting Down HP OpenVMS Adding Microsoft Windows to the Boot Options List Booting and Shutting Down Microsoft Windows Fs0\ msutil\nvrboot Booting the Microsoft Windows Operating System Shutting Down Microsoft Windows Windows Shutdown from the Command Line Adding Linux to the Boot Options List Booting and Shutting Down Linux Booting Red Hat Enterprise Linux from the EFI Shell Booting the Red Hat Enterprise Linux Operating System Booting SuSE Linux Enterprise Server from the EFI Shell Booting the SuSE Linux Enterprise Server Operating System Shutting Down Linux Utilities Figure C-1 EFI Boot Sequence Extensible Firmware Interface Boot Manager Appendix C 163 Table C-1 EFI Commands EFI Commands Appendix C 165 Help EFI/POSSE CommandsSyntax Parameters Example C-2 Help bch Command Example C-1 help CommandExample C-3 help configuration Command Example C-4 help cpuconfig Command Baud BoottestTable C-2 Communications Parameters Parameter Value Example C-5 CpuconfigExample C-6 Example C-7 cpuconfig Command IoconfigExample C-8 ioconfig Command Errdump Default Info Example C-9 info all Command Appendix C 173 174 Appendix C 175 Example C-11 info mem Command Example C-10 info cpu CommandExample C-12 Lanaddress Example C-13 info boot Command Pdt MonarchParameters None Example C-14 Example C-15 Sysmode Example C-16 Pdt CommandExample C-17 Specifying Scsi Parameters Using the Scsi Setup UtilityExample C-18 Appendix C 181 182 TIP 184 Appendix C 185 Boot From File Using the Boot Configuration Menu Edit Boot Entry Add Boot Entry BootNext Configuration Remove Boot Entry Driver Configuration AutoBoot Configuration To select Choose Table C-3 Console Output Devices Table C-4 Console Output Devices Console Configuration Table C-5 Console Output Devices System Reset Table C-6 Console Output Devices Using the System Configuration Menu Using the Security Configuration Menu EFI Index 196 197