HP Integrity Server rx4640 manual Offline Support Tool Availability, Offline Support Tools List

Troubleshooting

Diagnostics

Online Support Tools List

The following online support tools are available on HP-UX 11.23 hosted servers. In some cases, a tool, such as a disk exerciser, is generic to many types of hardware; in other cases, a tool, such as a tape diagnostic, is specific to a particular technology or type of tape drive.

Table 5-10 Online Support Tools List

Functional Area	Information	Verify	Exercise	Diagnose	Expert
System	Yes	No	No	No	No
CPU/FPU	No	No	Yes	No	Yes
Memory	Yes	No	Yes	No	No
Graphics	Yes	Yes	Yes	No	No
Core I/O LAN	Yes	Yes	Yes	Yes	No
Disk/Arrays	Yes	Yes	Yes	No	No
Tape	Yes	Yes	Yes	Yes	Yes
M/O	Yes	No	No	No	Yes
Add-On Network I/O Cards	Yes	Yes	Yes	No	Yes
Add-On Mass Storage I/O Cards	Yes	No	No	No	No

Offline Support Tool Availability

Updates to the EFI HP service partition (HPSP) are available through the CD Installer option on the IPF Offline Diagnostics and Utilities CD. At a minimum, an ISO image of the IPF Offline Diagnostics and Utilities CD is available from the HP website.

Offline Support Tools List

The following offline support tools are available:

Table 5-11	Offline Support Tools List
Offline Tool		Functional Area
CPUDIAG		Processor Diagnostic
MEMDIAG		Memory Diagnostic
MAPPER		System Mapping Utility
PLUTODIAG		SBA/LBA Chipset
PERFVER		Peripheral Verifier
DFDUTIL		SCSI Disk Firmware Update Utility
DISKUTIL		Disk Test Utility (Non-Destructive)
COPYUTIL		Data Copy Utility

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