Troubleshooting
Troubleshooting Using LED Indicators
PCI-X LEDs and Hardware Errors
The following table describes the hot-plug PCI-X LED error conditions.
Table 5-9 | PCI-X LED Descriptions |
| | |
Power LED-Green | Condition | Description |
| | | |
| | On | PCI-X slot is powered on. |
| | | |
| | Blinking | Hot-plug operation in progress—do not touch the slot. |
| | | |
| | Off | PCI-X slot is powered off. |
| | |
Attention LED-Amber | Condition | Description |
| | | |
| | On | Hardware operational fault. |
| | | NOTE: If slot is powered on, it will not power off. If slot is |
| | | powered off, it will not power on. |
| | | |
| | Blinking | Slot location being indicated. |
| | | NOTE: If you want to learn how to activate the attention |
| | | LED into the blinking/indicator state, read Interface Card |
| | | OL* Support for HP-UX Servers and Workstations, Turning |
| | | Attention LED to Blink or Off at http://docs.hp.com. |
| | | |
| | Off | If power to slot is on, the slot is functioning normally. |
| | | |
Troubleshooting PCI-X Hot-Plug Operations
Sometimes a PCI-X card will not come online during a hot-plug operation due to a frequency mismatch between the PCI-X card and the slot bus or due to other hardware errors. To determine the type of error you are experiencing, observe the LED activity as described below. For a full understanding and description of HP-UX 11i v2 hardware errors, read Interface Card OL* Support for HP-UX Servers and Workstations, Important Considerations at http://docs.hp.com.
1.PCI-X Bus Mode or Frequency Mismatch
After you insert a PCI-X card into the slot and push the attention button, the power LED goes from blinking to steady-off and stays at steady-off; this means that the server firmware has rejected the PCI-X card, and indicates either bus frequency or bus mode mismatch.
NOTE | After pushing the attention button, ensure that you wait the full duration of the 5 second |
| operation cancellation window before taking further action. |
| |
2.Hardware Operation Fault
If the PCI-X card cannot be powered on during a hot-plug addition operation, the attention LED turns steady-on and the power LED turns steady-off.
CAUTION If your card does not power up, the power loss may be due to the existing PCI-X expansion cards using all the available power. Check the power ratings of your existing PCI-X cards. A known cause of power loss is the use of more than 3 RAID cards in your server.