User Service Guide
 Legal Notices
 Contents
 Removing and Replacing Components
 Troubleshooting
 Parts Information
Booting the Operating System
Utilities
 Index
 Contents
 Tables
 Tables
 Figures
 Figures
 Figures
 Figures
 Publishing History
Intended Audience
New and Changed Information in This Edition
Publishing History Details
 Typographic Conventions
Document Organization
Bold
 Related Documents
HP-UX Release Name and Release Identifier
HP-UX 11i Releases
 HP Encourages Your Comments
Books about HP-UX Published by Prentice Hall
 Introduction
 Server Overview
HP Integrity rx4640 Server with Front Bezel
 Server Dimensions
Server Dimensions and Weight
Dimensions Value
 Server Components
 Motherboard Manageability
Power Supply Unit
Enhanced Server Manageability Using Management Processor
Hard Disk Drives
 Supported Operating Systems
 Controls, Ports, and LEDs
 Front Panel Controls, Ports, and LEDs
Front View with Bezel
 Hard Disk Drive LED Indicators
Control Panel LEDs
 Rear Panel Controls, Ports, and LEDs
DVD/DVD-R/DVD-RW Drives
 Management Processor LAN LEDs
Power Supply Status LEDs
MP LAN LEDs
 Locator LED and Button
Gigabit Ethernet Card LAN Ports Core I/O
 QuickFind Diagnostic Panel
Internal Controls, Ports, and LEDs
 Baseboard LED Indicators
11 I/O Baseboard LEDs, Buttons, and Sensors
 Powering Off and Powering On the Server
 Powering Off the Server Using the iLO MP
Power States
Powering Off the Server
Power States
 Powering Off the Server Manually
Powering On the Server
Powering On the Server Using the iLO MP
 Powering On the Server Manually
 Removing and Replacing Components
 Service Tools Required
Safety Information
Accessing a Rack Mounted Server
 Extending the Server from the Rack
Inserting the Server into the Rack
 Accessing a Pedestal Mounted Server
Pedestal Mounted HP Integrity rx4640 Server
 Removing the Front Bezel
Removing and Replacing the Front Bezel
Replacing the Front Bezel
 Removing and Replacing the Front and Top Covers
Removing the Front Cover
 Replacing the Front Cover
Removing the Top Cover
 Replacing the Top Cover
Removing and Replacing the Memory Extender Board
Removing the Memory Extender Board
 Opening the Memory Extender Board Latches
 Replacing the Memory Extender Board
Removing and Replacing Server Memory DIMMs
Removing Server Memory DIMMs
 Supported Dimm Sizes
Installing Memory DIMMs
Installing DIMMs
Dimm Slot Fillers
 Inserting Dimm into Extender Board Slot
 Quads on the 16 Dimm Memory Extender Board
Dimm Memory Extender Board Layout
Quad Slots
 Dimm Filler Requirements for 16 Dimm Extender Board
Dimm Extender Board DIMMs Loaded Fillers Requireda
 Dimm Filler Requirements for 32 Dimm Extender Board
Quads on the Optional 32 Dimm Memory Extender Board
Dimm Extender Board DIMMs Loaded Fillers required a
 Removing and Replacing the Processor Extender Board
Removing the Processor Extender Board
 11 Opening the Processor Extender Board Latches
 Replacing the Processor Extender Board
 Processor Load Order
Removing and Replacing a Processor
Processor Load Order
Processor Socket Modules
 Removing a Processor
13 Processor Slot Locations on the Processor Extender Board
 14 Removing the Processor Sequencer
 Replacing a Processor
 16 CPU 1 Socket Unlocked
 17 Processor Cable Routed Correctly
 18 Locking the Processor to the Processor Extender Board
 19 Installing Sequencer on Extender Board
 Removing and Replacing Hot-Swap Chassis Fans
Removing a Hot-Swap Chassis Fan Unit
 20 Removing and Replacing the Chassis Fans 0
 Replacing a Hot-Swap Chassis Fan Unit
21 Removing and Replacing the Chassis Fan
 Removing and Replacing the I/O Baseboard
Removing the I/O Baseboard
 22 I/O Baseboard Locking Lever
 Replacing the I/O Baseboard
23 Removing the I/O Baseboard
 24 I/O Baseboard Dip Switches
 Use the sysset command to enter the product data
 PCI-X Specifications
Removing and Replacing Hot-Plug PCI-X Cards
 Operating System Support for Hot-Plug PCI-X Operations
Hot-Plug Operation and OS Compatibility
 PCI-X Hardware and Software Interfaces
Safely Remove Hardware icon
 PCI-X Slot Locations and Configurations
 PCI-X 66 MHz
Slots a
PCI 66 MHz
PCI-X 133 MHz e
 25 Slot ID Numbering
 Hot-Plug Operation Procedures
Online Addition-OL-A
 26 PCI-X OLX Divider Layout
 27 Inserting PCI-X Card
 Online Replacement-OL-R
 Removing and Replacing OLX Dividers
Removing an OLX Divider
 28 Opening and Closing the OLX Divider Latch
 29 Removing and Replacing the OLX Divider
 28 shows how to close the OLX divider latch
Replacing an OLX Divider
 PCI Slot Locations and Configurations
Removing and Replacing Core I/O Cards
 Removing and Replacing the Scsi Core I/O Card
PCI Slot Locations and Configurations
Removing the Scsi Core I/O Card
 32 Inserting Scsi I/O Card
 Removing and Replacing the LAN Core I/O Card
Removing the LAN Core I/O Card
 Removing and Replacing the Server Battery
34 Battery Location on the I/O Baseboard
 Removing a Hard Disk Drive
Removing and Replacing Hard Disk Drives
Replacing a Hard Disk Drive
 36 Removing and Replacing a Hard Disk Drive in Slot
 37 Installing a Volume Filler in Slot
 Removing and Replacing the Scsi Backplane Board
Removing the Scsi Backplane Board
 Replacing the Scsi Backplane Board
38 Removing and Replacing the Scsi Backplane Board
 Removing and Replacing the Midplane Riser Board
Removing the Midplane Riser Board
 Removing and Replacing the Midplane Riser Board
 Replacing the Midplane Riser Board
 Power Supply Load Order
Removing and Replacing the Power Supplies
Removing a Hot-Swap Power Supply
 Replacing a Hot-Swap Power Supply
40 Removing and Replacing the Hot-Swap Power Supply
 Removing and Replacing the Power Distribution Board
Removing the Power Distribution Board
 Replacing the Power Distribution Board
41 Removing and Replacing the Power Distribution Board
 Removing and Replacing the DVD Drive
Removing the DVD Drive
 Replacing the DVD Drive
42 Removing and Replacing the DVD Drive
 Removing and Replacing the DVD I/O Board
Removing the DVD I/O Board
 43 Removing and Replacing the DVD I/O Board
 Replacing the DVD I/O Board
 Removing and Replacing the Display Board
Removing the Display Board
 Replacing the Display Board
44 Removing and Replacing the Display Board
 Removing and Replacing the QuickFind Diagnostic Board
Removing the QuickFind Diagnostic Board
 Replacing the QuickFind Diagnostic Board
45 Removing and Replacing the QuickFind Diagnostic Board
 Troubleshooting
 Troubleshooting Tips
Troubleshooting Methodology
 Server Does Not Power On
Possible Problems
Server Does Not Boot
 Server Has Intermittent Failures
 Power Shuts Off and Does Not Come Back On
 Troubleshooting Using LED Indicators
Troubleshooting Using LED Indicators
 Front Control Panel LED Definitions
Front Control Panel LED Indicators
State Flash Rate Color Description Button
 DVD Drive LED Definitions
DVD/DVD-R/DVD-RW Drive LED Indicators
Hot-Swap Disk Drive LED Definitions
Color Description
 QuickFind Diagnostic Panel LED Indicators
Details
 120
 I/O Baseboard LEDs, Buttons and Sensors
 Baseboard LEDs, Buttons and Sensors
LED/Button Color Status Condition
 Power Predict Fail Status LED-Green LED-Amber
Power Supply Status LED Indicators
ILO MP LAN Port Link/Activity LED Display
 ILO MP LED Status Descriptions
Condition Status
 Chapter 125
 PCI-X LEDs and Hardware Errors
PCI-X LED Descriptions
 Chapter 127
 Online Diagnostics/Exercisers
Diagnostics
Online Support Tool Availability
 10 Online Support Tools List
Offline Support Tool Availability
Offline Support Tools List
Offline Support Tools List
 HP-UX Fault Management
General Diagnostic Tools
Fault Management Overview
12 General Diagnostic Tools List
 Component Time Frame Procedure
Recommended Cleaning Procedures
Cleaning
Wbem indication providers and EMS Hardware Monitors
 Information to Collect Before you Contact Support
Where to Get Help
Online Support
 Phone Support
 134
 Parts Information
 Field Replaceable Parts List
Table A-1 Parts List
 Internal disks/removable media
Description Mfg. Part Part Number Replacement Exchange
Memory
Fans
 Rack solutions
Miscellaneous
 Core I/O Cards
Monitor/Keyboard/Mouse
 140
 Booting the Operating System
 Operating Systems Supported on HP Integrity Servers
Configuring System Boot Options
HP-UX 11i Version 2 B.11.23
 Booting and Shutting Down HP-UX
Booting and Shutting Down HP-UX
 Adding HP-UX to the Boot Options List
Adding an HP-UX Boot Option
 Booting HP-UX EFI Boot Manager
Standard HP-UX Booting
Booting HP-UX EFI Shell
 Single-User Mode HP-UX Booting
Booting HP-UX in Single-User Mode EFI Shell
 Appendix B 147
 Shutting Down HP-UX /sbin/shutdown Command
LVM Maintenance Mode HP-UX Booting
Booting HP-UX in LVM-Maintenance Mode EFI Shell
Shutting Down HP-UX
 Booting and Shutting Down HP OpenVMS
Adding HP OpenVMS to the Boot Options List
 Booting HP OpenVMS
Booting HP OpenVMS EFI Boot Manager
 Appendix B 151
 Shutting Down HP OpenVMS
Shutdown options in response to the prompts given
 Booting and Shutting Down Microsoft Windows
Adding Microsoft Windows to the Boot Options List
 Booting the Microsoft Windows Operating System
Fs0\ msutil\nvrboot
 Shutting Down Microsoft Windows
 Windows Shutdown from the Command Line
 Booting and Shutting Down Linux
Adding Linux to the Boot Options List
 Booting the Red Hat Enterprise Linux Operating System
Booting Red Hat Enterprise Linux from the EFI Shell
 Booting the SuSE Linux Enterprise Server Operating System
Booting SuSE Linux Enterprise Server from the EFI Shell
 Shutting Down Linux
 Utilities
 Extensible Firmware Interface Boot Manager
Figure C-1 EFI Boot Sequence
 Appendix C 163
 EFI Commands
Table C-1 EFI Commands
 Appendix C 165
 Syntax
EFI/POSSE Commands
Help
Parameters
 Example C-3 help configuration Command
Example C-1 help Command
Example C-2 Help bch Command
Example C-4 help cpuconfig Command
 Table C-2 Communications Parameters
Boottest
Baud
Parameter Value
 Example C-5
Cpuconfig
Example C-6
 Example C-7 cpuconfig Command
Ioconfig
Example C-8 ioconfig Command
 Default
Errdump
 Example C-9 info all Command
Info
 Appendix C 173
 174
 Appendix C 175
 Example C-11 info mem Command
Example C-10 info cpu Command
Example C-12
 Example C-13 info boot Command
Lanaddress
 Parameters None Example C-14
Monarch
Pdt
Example C-15
 Sysmode
Example C-16 Pdt Command
Example C-17
 Specifying Scsi Parameters
Using the Scsi Setup Utility
Example C-18
 Appendix C 181
 182
 TIP
 184
 Appendix C 185
 Using the Boot Configuration Menu
Boot From File
 Add Boot Entry
Edit Boot Entry
 Remove Boot Entry
BootNext Configuration
 AutoBoot Configuration
Driver Configuration
 Table C-3 Console Output Devices
To select Choose
 Console Configuration
Table C-4 Console Output Devices
 System Reset
Table C-5 Console Output Devices
 Using the System Configuration Menu
Table C-6 Console Output Devices
 Using the Security Configuration Menu
 Index
EFI
 196
 197