Message | Explanation or recommended action |
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TOO MANY PAGES IN JOB | The job is too large to staple. The job will be printed unstapled. Reduce the |
TO STAPLE | number of pages in the job to staple. |
For help press |
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TOO MANY PAGES IN JOB | The job height is greater than the finisher capacity. |
TO FINISH |
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For help press |
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TOO MANY PAGES TO | The page content is too large to be saddle stitched. |
MAKE BOOKLET |
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UNABLE TO STORE JOB <JOB NAME>
A job cannot be stored on the printer because of a memory, disk, or configuration problem.
If job name is unknown, insert UNTITLED.
Waiting for | The tray is in the process of lifting the paper to the top of the tray for feeding. |
TRAY XX to lift |
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10.xx.yy SUPPLY | The product cannot read or write to at least one supply |
MEMORY ERROR | label is missing. Reinstall the supply or install a new supply. |
For help press |
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11.XX INTERNAL CLOCK ERROR
To continue press
The internal clock on this product is not working. The printer still prints, but a prompt appears to set the date and time whenever the printer is turned off and then turned on.
Time stamping for documents and events might also be affected. To resolve this issue, contact an
13.xy.zz JAM IN [LOCATION]
Remove jammed paper from the specified location (see Clearing jams).
Open and close the front door to clear the message.
If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an
20 INSUFFICIENT | The printer received more data than can fit in its available memory. You might | ||
MEMORY | have tried to transfer too many macros, soft fonts, or complex graphics. | ||
For help press | Press | to print the transferred data (some data might be lost), and then | |
alternates with | simplify the print job or install additional memory (see Printer memory and | ||
To continue press | |||
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21 PAGE TOO | The page formatting process was not fast enough for the printer. | ||
COMPLEX | Press | to print the transferred data. (Some data might be lost.) | |
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For help press | If this message appears often, simplify the print job or add printer memory. |
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alternates with |
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To continue press |
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ENWW | Resolving |