Message

Explanation or recommended action

 

 

TOO MANY PAGES IN JOB

The job is too large to staple. The job will be printed unstapled. Reduce the

TO STAPLE

number of pages in the job to staple.

For help press

 

 

 

TOO MANY PAGES IN JOB

The job height is greater than the finisher capacity.

TO FINISH

 

For help press

 

 

 

TOO MANY PAGES TO

The page content is too large to be saddle stitched.

MAKE BOOKLET

 

 

 

UNABLE TO STORE JOB <JOB NAME>

A job cannot be stored on the printer because of a memory, disk, or configuration problem.

If job name is unknown, insert UNTITLED.

Waiting for

The tray is in the process of lifting the paper to the top of the tray for feeding.

TRAY XX to lift

 

 

 

10.xx.yy SUPPLY

The product cannot read or write to at least one supply e-label, or a supply e-

MEMORY ERROR

label is missing. Reinstall the supply or install a new supply.

For help press

 

 

 

11.XX INTERNAL CLOCK ERROR

To continue press

The internal clock on this product is not working. The printer still prints, but a prompt appears to set the date and time whenever the printer is turned off and then turned on.

Time stamping for documents and events might also be affected. To resolve this issue, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/lj9050_lj9040.)

13.xy.zz JAM IN [LOCATION]

Remove jammed paper from the specified location (see Clearing jams).

Open and close the front door to clear the message.

If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/lj9050_lj9040.)

20 INSUFFICIENT

The printer received more data than can fit in its available memory. You might

MEMORY

have tried to transfer too many macros, soft fonts, or complex graphics.

For help press

Press

to print the transferred data (some data might be lost), and then

alternates with

simplify the print job or install additional memory (see Printer memory and

expansion).

To continue press

 

 

 

 

21 PAGE TOO

The page formatting process was not fast enough for the printer.

COMPLEX

Press

to print the transferred data. (Some data might be lost.)

 

For help press

If this message appears often, simplify the print job or add printer memory.

 

alternates with

 

To continue press

 

ENWW

Resolving control-panel messages 123