Understanding printer messages

Printer messages appear on the printer control-panel display to relay the normal status of the printer (such as Processing Job), or an error condition (such as Close Right Door) that needs attention. Resolving control-panel messages lists messages that require attention, or that might raise questions. Messages are listed in alphabetical order, with numeric messages at the end of the list. Not all messages are listed, because some (such as Ready) are self-explanatory.

Note

Some printer messages are affected by the AUTO CONTINUE and CLEARABLE WARNINGS settings in

 

the CONFIGURE DEVICE menu, in the System Setup submenu, on the printer control panel (see

 

System setup submenu).

 

 

Using the printer online Help system

This printer features an online Help system on the control panel that provides instructions for resolving most printer errors. Certain control-panel messages alternate with instructions about using the online Help system.

Whenever a ? appears in an error message or a message alternates with FOR HELP TOUCH ?,

press the button to view the Help and use

and

to scroll through the message.

To exit the online Help system, press .

 

 

If a message persists

●Some messages (for example, requests to load a tray, or a message that a previous print job

is still in the printer memory) allow you to press to print, or to press STOP, and then select Cancel Job to clear the job and eliminate the message.

●If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/ support/lj9050_lj9040.)

118 Chapter 6 Problem solving

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