SituationSolution
First page takes much longer to print than following pages.
●Make sure that the printer control panel shows READY.
●Set the Sleep feature for a longer time period (see Configuration page). If a page takes longer to print due to complex formatting commands, changing the Sleep setting might not improve print speed. You might want to simplify the page.
Garbled pages print, there are overprints, or only a portion of a page prints.
●Make sure that your program is configured for the correct printer.
●Replace the printer interface (I/O) cable with a cable that you know works to see if the cable is defective.
●Your parallel printer cable might be defective. Use a
●Set the PERSONALITY item in the System Setup submenu of the
Configure Device menu to AUTO (see PERSONALITY=AUTO). The printer might have been set to PCL, and a PS job was sent to the printer, or vice versa.
●Data sent to the printer might be corrupt. Try sending another file to see if it prints.
General repeated stapler | ● Check to see that the job to be stapled is less than 5 mm (0.1 inch) |
jam problems. | thick. |
| ● Stapler might have some trapped staple wires that are obstructing |
| the magazine. Remove loose staples and paper dust from the |
| inside of the stapler (seeTo clear a staple jam from the optional |
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Job has incorrect fonts. | ● If you are printing an .EPS file, try downloading the fonts contained |
| in the .EPS file to the printer before printing. Use the HP LaserJet |
| Utility (see Software for Macintosh computers). |
| ● If the document is not printing with New York, Geneva, or Monaco |
| fonts, go into the Page Setup dialog box, and select Options to |
| deselect substituted fonts. |
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Job is not sent to the correct printer.
Another printer with the same or similar name might have received the print job. Make sure that the printer name matches the name selected in the Chooser (see Using the embedded Web server).
Job prints in Courier (the printer default font) instead of the font you requested.
●The requested typeface is not available in the printer or is not present on the disk. Use a font download utility to download the desired font.
●Fonts downloaded to memory are lost when the printer is turned off. They are also lost if Resource Saving is not used, and a personality switch is performed to print a PCL job. Disk fonts are not affected by PCL jobs or by turning the printer off.
●Print a PS Font Page to verify that the font is available. If a disk font appears to be missing, it might be because a software utility was used to delete the font, because the disk was
●Print a Disk Directory to help identify available fonts.
136 Chapter 6 Problem solving | ENWW |