Toner smear
Also see Loose toner.
●Print a few more pages to see if the problem corrects itself.
●Try using a different type of paper.
●Make sure that the environmental specifications for the printer are being met (see Environmental specifications).
●Clean the inside of the printer (see Cleaning the printer, or go to www.hp.com/support/ lj9050_lj9040) and run a manual cleaning page to clean the fuser (see Using the printer cleaning page).
●Maintenance might be due. Check this by printing a copy of the supplies status page (see Supplies status page). If maintenance is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.)
●Replace the print cartridge.
Loose toner
Loose toner, in this context, is defined as toner that can be rubbed off the page.
●If paper is heavy or rough, try using a high fuser mode so that toner fuses more completely onto the paper. At the printer control panel, use Fuser Modes in the Print Quality menu (see Print quality submenu).
●If you have observed a rougher texture on one side of your paper, try printing on the non- rough side.
●Make sure that the environmental specifications for the printer are being met (see Environmental specifications).
●Make sure that paper type and quality meet HP specifications (see Paper specifications).
●Maintenance might be due. Check this by printing a copy of the supplies status page (see Supplies status page). If maintenance is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.)
Repeating defects
●Print a few more pages to see if the problem corrects itself.
●If the distance between defects is 38 mm (1.5 in) or 94 mm (3.8 in), the print cartridge might need to be replaced.
●Clean the inside of the printer (see Cleaning the printer, or go to www.hp.com/support/ lj9050_lj9040) and run a manual cleaning page to clean the fuser (see Using the printer cleaning page).
●Maintenance might be due. Check this by printing a copy of the supplies status page (see Supplies status page). If maintenance is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.)
Misformed characters
●Print a few more pages to see if the problem corrects itself.
●Make sure that the environmental specifications for the printer are being met (see Environmental specifications).
●Maintenance might be due. Check this by printing a copy of the supplies status page (see Supplies status page). If maintenance is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.)
130 Chapter 6 Problem solving | ENWW |