Solving repeated paper jams
Situation | Solution | |
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General | 1. Check to make sure that paper is correctly loaded in the trays and that all width | |
repeated paper | guides are correctly set (see Printing tasks). | |
jam problems |
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| 2. | Make sure that the paper tray is set for the size of paper installed and that the |
| tray is not overloaded with paper. | |
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| 3. | Try turning over the stack of paper in the tray. If you are using prepunched or |
| letterhead paper, try printing from optional Tray 1. | |
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| 4. | Do not use previously printed paper or torn, worn, or irregular paper. For |
| recommended paper and other print media for your printer, see Paper | |
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| 5. | Check the paper specifications. (See Paper specifications or go to |
| www.hp.com/support/lj9050_lj9040.) If paper is outside of the recommended | |
| specifications, problems can occur. | |
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| 6. | The printer might be dirty. Clean the printer as described in Cleaning the |
| printer, or go to www.hp.com/support/lj9050_lj9040. | |
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| 7. | Check that all damaged or jammed paper is removed from printer. |
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Note | If the jams continue, contact your |
| go to www.hp.com/support/lj9050_lj9040.) |
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ENWW | Clearing jams 117 |