Solving repeated paper jams

Situation

Solution

 

 

General

1. Check to make sure that paper is correctly loaded in the trays and that all width

repeated paper

guides are correctly set (see Printing tasks).

jam problems

 

 

 

2.

Make sure that the paper tray is set for the size of paper installed and that the

 

tray is not overloaded with paper.

 

 

 

 

3.

Try turning over the stack of paper in the tray. If you are using prepunched or

 

letterhead paper, try printing from optional Tray 1.

 

 

 

 

4.

Do not use previously printed paper or torn, worn, or irregular paper. For

 

recommended paper and other print media for your printer, see Paper

 

specifications or go to www.hp.com/support/lj9050_lj9040.

 

 

 

 

5.

Check the paper specifications. (See Paper specifications or go to

 

www.hp.com/support/lj9050_lj9040.) If paper is outside of the recommended

 

specifications, problems can occur.

 

 

 

 

6.

The printer might be dirty. Clean the printer as described in Cleaning the

 

printer, or go to www.hp.com/support/lj9050_lj9040.

 

 

 

 

7.

Check that all damaged or jammed paper is removed from printer.

 

 

 

Note

If the jams continue, contact your HP-authorized service provider. (See the HP support flyer or

 

go to www.hp.com/support/lj9050_lj9040.)

 

 

ENWW

Clearing jams 117

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HP 9050DN Laser Q3723A#ABA, Laser 9050n, 9040 manual Solving repeated paper jams, Situation Solution
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9050, 9040, Laser 9050n, 9050DN Laser Q3723A#ABA specifications

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