SituationSolution
Optional Tray 4 will not work.
The power cord is not firmly plugged in to both the printer and the power receptacle. Remove and reconnect the power cord.
Paper is loaded into | Load the correct paper in the tray. (See Loading input trays, or go to | |
optional Tray 1, and a load | www.hp.com/support/lj9050_lj9040.) If the correct paper is already | |
or manual feed message | loaded, press | . |
appears on the control- |
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panel display. |
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Paper is not going to the correct output location.
●Verify that the correct output bin is selected in the printer driver. For more information about changing printer driver settings, see the online help.
●The paper does not meet the specifications for the output bin. (See Selecting an output location, or go to www.hp.com/support/ lj9050_lj9040.)
Paper jams and paper- | ● See To clear jams in Trays 2 and 3 or To clear jams in optional |
feeding problems. | |
| ● Ensure that paper specifications are within recommended range. |
| (See Paper specifications, or go to www.hp.com/support/ |
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| ● Make sure the paper guides are adjusted properly and are not |
| skewed. (See Loading input trays, or go to www.hp.com/ |
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| ● Perform preventive maintenance if requested by the printer. |
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Printer does not recognize the duplex printing accessory.
●Print a configuration page to ensure that the duplex printing accessory is installed properly (see Configuration page).
●Turn the printer off. Remove and reinstall the unit. Turn the printer on.
●Make sure that the duplex printing accessory has been configured in the printer driver.
Printer does not recognize | Turn the printer off and verify that the hard disk is inserted correctly |
the hard disk. | and is securely fastened. |
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Printer does not recognize | ● Make sure you selected optional Tray 4 in the printer driver (see |
optional Tray 4. | |
| ● Turn the printer off and then on. |
| ● Make sure the power cord is plugged into optional Tray 4. |
| ● If the printer still does not recognize optional Tray 4, contact your |
| dealer or authorized HP service provider. |
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Printer does not recognize | Check the cable to the stapler. Make sure it is properly connected at |
stapler. | both ends. |
138 Chapter 6 Problem solving | ENWW |