Clear jams from the ADF .................................................................................................

166

Clear jams from the input-tray areas ...............................................................................

168

Clear jams from the print-cartridge area ..........................................................................

169

Clear jams from the output-bin areas ..............................................................................

170

Clear jams from the duplexer ...........................................................................................

172

Solve repeated jams ........................................................................................................

173

Clear stapler jams ............................................................................................................................

175

Solve print-quality problems .............................................................................................................

178

Print-quality problems associated with media ..................................................................

178

Print-quality problems associated with the environment ..................................................

178

Print-quality problems associated with jams ....................................................................

178

Image defect examples ....................................................................................................

178

Light print (partial page) ..................................................................................................

180

Light print (entire page) ...................................................................................................

180

Specks ............................................................................................................................

180

Dropouts .........................................................................................................................

181

Lines ...............................................................................................................................

181

Gray background ............................................................................................................

182

Toner smear ...................................................................................................................

182

Loose toner .....................................................................................................................

183

Repeating defects ...........................................................................................................

183

Repeating image ..............................................................................................................

183

Misformed characters .....................................................................................................

184

Page skew .......................................................................................................................

184

Curl or wave ....................................................................................................................

185

Wrinkles or creases ........................................................................................................

185

Vertical white lines ..........................................................................................................

186

Tire tracks .......................................................................................................................

186

White spots on black .......................................................................................................

186

Scattered lines ................................................................................................................

187

Blurred print ....................................................................................................................

187

Random image repetition ................................................................................................

188

Solve network printing problems ......................................................................................................

189

Solve copy problems ........................................................................................................................

190

Prevent copy problems ....................................................................................................

190

Image problems ...............................................................................................................

190

Media-handling problems ................................................................................................

191

Performance problems ....................................................................................................

193

Solve fax problems ...........................................................................................................................

194

Solve sending problems ..................................................................................................

194

Solve receiving problems .................................................................................................

195

Solve e-mail problems ......................................................................................................................

197

Validate the SMTP gateway address ...............................................................................

197

Validate the LDAP gateway address ...............................................................................

197

Solve common Windows problems .................................................................................................

198

Solve common Macintosh problems ................................................................................................

199

Solve Linux problems .......................................................................................................................

201

Solve PostScript problems ...............................................................................................................

202

General problems ............................................................................................................

202

viii

ENWW