Table
Control panel message | Description | Recommended action | |
|
|
|
|
Output bin <X> full | The specified output bin is full, and printing | Empty the bin to continue printing. | |
| cannot continue. |
| |
|
|
|
|
Password or name is incorrect. Please | The user name or password was typed | Retype the user name and password. | |
enter correct login. | incorrectly. |
| |
|
|
|
|
PIN is incorrect. Please enter a | The PIN format is incorrect. | Type the | |
|
|
|
|
PIN is incorrect. Please | The PIN was typed incorrectly. | Retype the PIN. | |
|
|
|
|
Please turn device off and install hard | The requested job requires a hard disk, but | Turn the device off and install a hard disk. | |
disk. | the device does not have a hard disk |
| |
| installed. |
| |
|
|
|
|
Replace black cartridge | The print cartridge is out of toner. | Replace the print cartridge. (See Change the | |
|
|
| |
NOTE Depending on how the device is configured, this message might appear when it is time to order a new print cartridge. In this case, the message indicates that you can touch OK to continue printing.
Sanitizing disk <X>% complete Do not | The hard disk is being cleaned. | Contact the network administrator. |
power off |
|
|
|
|
|
Scan failure Press Start to rescan | The scan was unsuccessful and the | If necessary, reposition the document to |
| document needs to be rescanned. | rescan it, and then press Start. |
|
|
|
SMTP gateway not responding | The SMTP gateway has exceeded a time out | Verify the |
| value. | |
|
| administrator. |
|
|
|
The digital sending service at <IP | The device cannot communicate with the | Verify the IP address. Contact the network |
Address> does not service this MFP. | specified IP address. | administrator. |
Contact administrator. |
|
|
|
|
|
The digital sending service must be | The digital sending service is not supported | Check the firmware version. Contact the |
upgraded to support this version of the | by the device firmware version that is | network administrator. |
MFP firmware. Contact administrator. | currently installed. |
|
|
|
|
The folder you have entered is not a valid | The folder name was entered incorrectly, or | |
folder. | the folder does not exist. | folder. |
|
|
|
Tray XX Open or Empty | The tray indicated is either open or empty. | Load or close the tray. Printing can continue |
|
| from another tray. |
|
|
|
Unable to connect | A network connection is not detected. | Verify the network connection. Contact the |
|
| network administrator. |
|
|
|
Unable to copy | The device was unable to copy the document. | To temporarily hide this message in order to |
| If this message persists, contact an HP- | fax or send to |
| authorized service or support provider. (See |
|
| the HP support flyer, or go to www.hp.com/ |
|
|
| |
|
| |
|
|
|
Unable to send | A network connection is not detected. | Verify the network connection. Contact the |
|
| network administrator. |
|
|
|
Unable to send fax. Please check fax | The device is unable to send a fax job. | Contact the network administrator. |
configuration. |
|
|
|
|
|
ENWW |