Faxes are transmitting or being received very slowly.
Cause | Solution |
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The resolution at which the fax was sent or is being received | If you are receiving the fax, call and ask the sender to decrease |
is very high. A higher resolution typically results in better | the resolution and resend the fax. If you are sending, decrease |
quality, but also requires a longer transmission time. | the resolution or change the Page Content mode setting. See |
| the fax guide for information about changing the settings. |
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A poor | Cancel and resend the fax. Have the telephone company |
the sending or receiving fax machine to slow down the | check the telephone line. |
transmission to adjust for errors. |
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Faxes are not printing at the device. |
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Cause | Solution |
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There is no media in the input trays. | Load media. Any faxes received while the input trays are empty |
| are stored and will print after the trays have been refilled. |
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The Schedule Printing of Faxes mode is enabled. Faxes will | Disable the Schedule Printing of Faxes mode. See the fax |
not print until it is disabled | guide for information about changing the setting. |
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The device toner level is low, or it has run out of toner. | Replace the print cartridge. |
The device stops printing as soon as it is low on toner or runs |
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out of toner. Any faxes received are stored in memory and are |
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printed after the toner has been replaced. |
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196 Chapter 11 Problem solving | ENWW |