2.Push down on the bin door to unclip the door stops, and then let the door drop open.
3.Grasp both sides of the media, and slowly pull the media out of the device. (There might be loose toner on the media. Be careful not to spill it on yourself or into the device.)
NOTE If media is difficult to remove, try opening the front door and removing the print cartridge to release pressure on the media.
4.Close the rear bin.
5.Open and close the front door to clear the jam message.
If a jam message persists, there is still media in the device. Look for media in other locations.
ENWW | Clear jams 171 |