HP CC477A, M3035 Solve network printing problems, NOTE, HP Jetdirect Guide, Troubleshooting the, Printer Documentation, HP Jetdirect Print Server

Solve network printing problems

NOTE HP recommends using the device CD to install and set up the device on a network.

●Print a configuration page (see Use information pages). If an HP Jetdirect print server is installed, printing a configuration page also prints a second page that shows the network settings and status.

●See the HP Jetdirect Embedded Print Server Administrator's Guide on the device CD for help and for more information about the Jetdirect configuration page. To open the guide, run the CD, click Printer Documentation, click HP Jetdirect Guide, and then click Troubleshooting the

HP Jetdirect Print Server.

●Try printing the job from another computer.

●To verify that a device works with a computer, use a USB cable to connect it directly to a computer, and then reinstall the printing software. Print a document from a program that has printed correctly in the past. If this works, a problem with the network might exist.

●Contact a network administrator for assistance.

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