5.Reinstall tray 2.

Solve repeated jams

If jams occur frequently, try the following actions:

●Check all the jam locations. A piece of media might be stuck somewhere in the device.

●Check that media is correctly loaded in the trays, that the trays are correctly adjusted for the loaded media size, and that the trays are not overfilled.

●Check that all trays and paper-handling accessories are completely inserted into the device. (If a tray is open during a print job, a jam might occur.)

●Check that all covers and doors are closed. (If a cover or door is open during a print job, a jam might occur.)

●Try printing to a different output bin.

●The sheets might be sticking together. Try bending the stack to separate each sheet. Do not fan the stack.

●If you are printing from tray 1, try feeding fewer sheets of media at a time.

●If you are printing small sizes (such as index cards), make sure that the media is oriented correctly in the tray.

●Turn over the media stack in the tray. Also, try rotating the stack 180°.

●Try rotating media to feed through the device from a different orientation.

●Check the media quality. Do not use damaged or irregular media.

●Use only media that meets HP specifications. See Media considerations.

●Do not use media that has already been used in a device or copier. Do not print on both sides of envelopes, transparencies, vellum, or labels.

●Do not use media with staples or media that has had the staple removed. Staples can damage the device and can void warranty.

●Make sure that the power supplied to the device is steady and meets device specifications. See Specifications.

ENWW

Clear jams 173