Table 11-1Control-panel messages (continued)

Control panel message

Description

Recommended action

 

 

 

Error executing Digital Send job. Job

A digital send job has failed and cannot be

Try to send the job again.

failed.

delivered.

 

 

 

 

Folder list is full. To add a folder, you must

The device limits the number of folders that

Delete an unused folder to add a new folder.

first delete a folder.

can be established.

 

 

 

 

Front side optical system error

The scanner has experienced an error.

To temporarily clear the message so you can

 

 

send a fax or send e-mail, touch Hide. If this

 

 

message persists, contact an HP-authorized

 

 

service or support provider. See the HP

 

 

support flyer or go to www.hp.com/support/

 

 

LJM3027mfp or www.hp.com/support/

 

 

LJM3035mfp.

 

 

 

HP digital sending: delivery error

A digital send job has failed and cannot be

Send the job again.

 

delivered.

 

 

 

 

Install black cartridge

The print cartridge has been removed or has

Replace or reinstall the print cartridge

 

been installed incorrectly.

correctly to continue printing.

 

 

 

Insufficient memory to load fonts/data

The device does not have enough memory to

Touch OK to continue without this

<device> To continue touch OK

load the data (for example, fonts or macros)

information. If the message persists, add

 

from the location specified.

more memory.

 

 

 

Jam in document feeder

Media is jammed in the document feeder

Remove jammed media from the document

 

(ADF).

feeder (ADF). Follow the instructions in the

 

 

onscreen dialog box, or see Clear jams from

 

 

the input-tray areas.

 

 

If the message persists after all jams have

 

 

been cleared, a sensor might be stuck or

 

 

broken. Contact an HP-authorized service or

 

 

support provider. See the HP support flyer, or

 

 

go to www.hp.com/support/LJM3027mfp or

 

 

www.hp.com/support/LJM3035mfp.

 

 

 

LDAP server is not responding. Contact

The LDAP server has exceeded the time out

Verify the LDAP server address. See Solve

administrator.

value for an address request.

e-mail problems. Contact the network

 

 

administrator.

 

 

 

Load Tray 1: <type>, <size>

The tray is empty or configured for a different

Follow the instructions in the onscreen dialog

 

size than the size requested.

box.

 

 

 

Manually feed: <type>, <size>

The specified job requires manual feed from

Load the requested media into tray 1.

 

tray 1.

To override the message, touch OK to use a

 

 

 

 

type and size of media that is available in

 

 

another tray.

 

 

 

Network connection required for digital

A digital-sending feature has been

Verify the network connection. See Solve

sending. Contact administrator.

configured, but a network connection is not

network printing problems. Contact the

 

detected.

network administrator.

 

 

 

Non HP supply installed Economode

A non-HP supply or a refilled HP supply has

Follow the instructions in the onscreen dialog

disabled

been installed.

box.

 

 

 

Novell Login Required

Novell authentication has been enabled for

Enter Novell network credentials to access

 

this destination.

the copy and fax features.

 

 

 

Order black cartridge

The number of pages remaining for the print

Touch OK to continue printing until the print

 

cartridge has reached the low threshold. The

cartridge is out of toner.

 

device was set to stop printing when a supply

To order a new print cartridge, see Order

 

needs to be ordered.

 

 

parts, accessories, and supplies.

 

 

 

160 Chapter 11 Problem solving

ENWW