Solve common Windows problems
Error message:
"General Protection FaultException OE" "Spool32"
"Illegal Operation"
Cause | Solution |
|
|
| Close all software programs, restart Windows, and try again. |
| Select a different printer driver. If the device PCL 6 printer |
| driver is selected, switch to the PCL 5 or HP postscript level 3 |
| emulation printer driver, which can be done from a software |
| program. |
| Delete all temp files from the Temp subdirectory. Determine |
| the name of the directory by opening the AUTOEXEC.BAT file |
| and looking for the statement "Set Temp =". The name after |
| this statement is the Temp directory. It is usually C:\TEMP by |
| default, but can be redefined. |
| See the Microsoft Windows documentation that came with the |
| computer for more information about Windows error |
| messages. |
|
|
198 Chapter 11 Problem solving | ENWW |