HP CC477A, M3035 Solve copy problems, Image problems, Prevent copy problems

Solve copy problems

Prevent copy problems

The following are a few simple steps you can take to improve copy quality:

●Copy from the flatbed scanner. This will produce a higher quality copy than copying from the automatic document feeder (ADF).

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Use quality originals.

Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images and problems with the OCR program. See Load media for instructions.

Use or make a carrier sheet to protect your originals.

NOTE Verify that the media meets HP specifications. If the media meets HP specifications, recurring feed problems indicate the pickup roller or separation pad is worn. Contact

HP Customer Care. See HP Customer Care or the flyer that came in the device box.

Image problems

Problem Cause Solution

Images are missing or faded.

The print-cartridge toner-level might be	Replace the print cartridge. See Change
low.	the print cartridge.
The original might be of poor quality.	If your original is too light or damaged,
	the copy might not be able to
	compensate, even if you adjust the
	darkness. If possible, find an original
	document in better condition.

The original might have a colored background.

Touch Copy, and then touch Image Adjustment. Adjust the Background Cleanup slider to the right to decrease the background.

Vertical white or faded stripes appear on the copy.

The media might not meet	Use media that meets HP specifications.
HP specifications.	See Media considerations.
The print-cartridge toner-level might be	Replace the print cartridge. See Change
low.	the print cartridge.

190 Chapter 11 Problem solving ENWW