Table 8-3 Solving Hard Drive Problems (continued)
Drive not found (identified).
Cause | Solution |
|
|
The system may not have automatically recognized a newly | See reconfiguration directions in the Solving Hardware |
installed device. | Installation Problems on page 165 section. If the system still |
| does not recognize the new device, check to see if the device |
| is listed within Computer Setup. If it is listed, the probable |
| cause is a driver problem. If it is not listed, the probable cause |
| is a hardware problem. |
| If this is a newly installed drive, run the Computer Setup utility |
| and try adding a POST delay under Advanced > Power- |
| On Options. |
|
|
The device is attached to a SATA port that has been hidden in | Run the Computer Setup utility and ensure Device Available |
Computer Setup. | is selected for the device's SATA port in Security > Device |
| Security. |
|
|
Drive responds slowly immediately after | Run Computer Setup and increase the POST Delay in |
| Advanced > |
|
|
Nonsystem disk/NTLDR missing message. |
|
|
|
Cause | Solution |
|
|
System files missing or not properly installed. | 1. Insert bootable media and restart the computer. |
| 2. Boot to the windows installation media and select the |
| recovery option. If only a restore kit is available, then |
| select the File Backup Program option, and then |
| restore the system. |
| 3. Install system files for the appropriate operating system. |
|
|
Hard drive boot has been disabled in Computer Setup. | Run the Computer Setup utility and enable the hard drive entry |
| in the Storage > Boot Order list. |
|
|
Bootable hard drive is not attached as first in a | If attempting to boot from a hard drive, ensure it is attached to |
drive configuration. | the system board dark blue SATA connector. |
|
|
Bootable hard drive is not listed first in the Boot Order. | Run the Computer Setup utility and select Storage > Boot |
| Order and ensure the bootable hard drive is listed |
| immediately under the Hard Drive entry. |
|
|
Computer will not boot from hard drive.
Cause | Solution |
The device is attached to a SATA port that has been hidden in Computer Setup.
1.Check SATA cable connections.
2.Run the Computer Setup utility and ensure Device Available is selected for the device's SATA port in Security > Device Security.
150 | Chapter 8 Troubleshooting Without Diagnostics |
