HP Comprehensive Guide to 6300 Desktop Error Codes and Recommended Solutions

Table 9-1Numeric Codes and Text Messages (continued)

Control panel message	Description	Recommended action
2230-General error during MEBx execution	Error occurred during MEBx execution which	1.	Reboot the computer.
	fails into the “General” grouping. Status	2.	If the error persists, update to the latest
	information displayed along with the error
	provides further clarity into the failure. MEBx		BIOS version and ME firmware version.
	handles transference of information between	3.	If the error still persists, replace the
	the system BIOS and ME firmware.
			system board.
2231-ME error during MEBx execution	Error occurred during MEBx execution which	1.	Reboot the computer.
	fails into “ME” grouping.	2.	If the error persists, update to the latest
			BIOS version and ME firmware version.
		3.	If the error still persists, replace the
			system board.
2232-AMT error during MEBx execution	Error occurred during MEBx execution which	1.	Reboot the computer.
	fails into “AMT” grouping.	2.	If the error persists, update to the latest
			BIOS version and ME firmware version.
		3.	If the error still persists, replace the
			system board.
2233-HECI error during MEBx execution	Error occurred during MEBx execution which	1.	Reboot the computer.
	fails into “MEI or HECI” grouping.	2.	If the error persists, update to the latest
			BIOS version and ME firmware version.
		3.	If the error still persists, replace the
			system board.
2239-ME image lock failure	Special system configurations with reduced	1.	Reboot the computer.
	ME firmware image require BIOS control of	2.	If the error persists, update to the latest
	ME firmware upgrading. A failure has
	occurred after the ME firmware update		BIOS version and ME firmware version.
	process in which the BIOS could not relock	3.	If the error still persists, replace the
	the ME firmware region.
			system board.
2240-ME image unlock failure	Special system configurations with reduced	1.	Reboot the computer.
	ME firmware image require BIOS control of	2.	If the error persists, update to the latest
	ME firmware upgrading. A failure has
	occurred prior to the ME firmware update		BIOS version and ME firmware version.
	process in which the BIOS could not unlock	3.	If the error still persists, replace the
	the ME firmware region.
			system board.
Invalid Electronic Serial Number	Electronic serial number is missing.	Enter the correct serial number in Computer
		Setup.

190 Chapter 9 POST Error Messages